Open to opportunities

Cherice OFields

@chericeofields

Message

Virtual chat and customer service representative focused on fast, accurate support and helpful communication.

United States

Message

What I'm looking for

I’m looking for a role where I can interact with users through text or voice, handle order status/product info/troubleshooting, and support scheduling or reminders—delivering quick, accurate, helpful responses that improve the user experience.

I interact with users through text-based or voice-based communication to help with common customer service inquiries like order status, product information, troubleshooting, and engaging users in casual conversation for entertainment or practice. I aim to improve user experience by providing quick, accurate, helpful responses and information.

I bring certifications from Skillshare & socialsalesrep.com for virtual chat assistant and live chat assistant, plus hands-on customer-facing experience from working at Walmart and McDonalds. I’m hard working, a quick learner, highly organized, and I follow direction—bringing strong time management, communication, project management, and problem-solving to every interaction.

Experience

Work history, roles, and key accomplishments

Line Worker (Schwan's)

Two Hawk Employment Services

Worked on the production line supporting manufacturing operations, following instructions closely and contributing to consistent, quality-focused output.

Production Operations Safety Compliance Time Management Team Coordination Problem Solving