Open to opportunities

Cherelle Price

@cherelleprice

Message

Collateral underwriter and claims professional delivering audit-ready documentation and regulatory compliance.

United States

Message

What I'm looking for

I’m looking for a regulated, fast-paced role where I can own audit-ready documentation, ensure compliance, and improve workflows. I thrive collaborating across teams, resolving discrepancies quickly, and maintaining high accuracy with strong stakeholder communication.

I’m a detail-oriented administrative and compliance professional with 8+ years of experience across collateral underwriting, insurance claims, customer care, and regulated documentation environments. I’m known for accuracy, audit readiness, and communicating clearly with stakeholders under tight deadlines.

In my current role as a Collateral Underwriter II (Remote), I review and validate loan collateral documentation to ensure lender and regulatory compliance. I coordinate third-party verifications (titles, insurance, and ownership records) and maintain complete, audit-ready digital loan files.

Previously, as an Inside Property Claims Adjuster II at Liberty Mutual Insurance, I managed 4–8 complex property claims daily while staying aligned with policy and regulatory requirements. I conducted documentation reviews, performed coverage verification and repair estimate analysis, and escalated potential fraud concerns to the Special Investigations Unit (SIU).

I started earlier in high-volume customer support at MAXIMUS Federal Services, where I handled sensitive personal information and achieved 5C and Public Trust Security Clearances. I also have hands-on compliance experience as a Phlebotomist/Donor Center Technician at Grifols and account-focused experience as an Account Executive II at Comcast.

Experience

Work history, roles, and key accomplishments

Current

Collateral Underwriter II

Current

Zippy MH

May 2025 - Present (1 year 1 month)

Review and validate loan collateral documentation to ensure compliance with lender and regulatory requirements. Coordinate third-party verifications and maintain audit-ready digital loan files while resolving discrepancies to meet funding timelines.

And Collateral Documentation Insurance Verification Regulatory Compliance Documentation Discrepancies

Inside Property Claims Adjuster II

Liberty Mutual Insurance

Aug 2022 - Apr 2025 (2 years 8 months)

Managed 4–8 complex property claims daily within strict policy and regulatory guidelines. Conducted documentation review, coverage verification, and repair estimate analysis, and escalated potential fraud concerns to the Special Investigations Unit (SIU).

Documentation Review Repair Analysis Regulatory Compliance Case Management

Customer Care Specialist III

Maximus Federal Services

Oct 2018 - Aug 2022 (3 years 10 months)

Provided high-volume customer support while adhering to federal compliance and privacy requirements. Handled sensitive personal information with discretion and documented resolutions in secure systems after achieving 5C and Public Trust Security Clearances.

Privacy And Compliance Remote Collaboration

Phlebotomist / Donor Center Tech

Grifols

Oct 2017 - Sep 2018 (11 months)

Verified donor eligibility through health screenings and documentation review while maintaining health, safety, and compliance standards in a medical environment. Operated automated medical equipment to ensure procedural accuracy.

Donor Eligibility Screening Medical Documentation Health and Safety Compliance Quality Assurance & Compliance

Account Executive II

Comcast

Mar 2013 - Jul 2017 (4 years 4 months)

Managed customer accounts, billing records, and service documentation, resolving high-priority concerns through solution-focused communication. Partnered with internal teams to ensure accurate service delivery and timely account updates using retention-oriented approaches.

Customer Account Management Documentation Retention Case Management Process documentation