At Southern Vacation Rentals, I oversee daily warehouse operations across three locations supporting more than 350 properties. I supervise housekeepers and contractors, manage staffing and scheduling, and track inventory, labor productivity, supply costs, and operational KPIs using Microsoft Excel.
As a Property Manager at Southern Vacation Rentals, I managed property portfolios, coordinated inspections and work orders, and worked with housekeeping, maintenance, and vendors to support guest satisfaction and service quality. In Panama City Beach, I improved guest survey scores from 3.73 to 4.14 within one year.
At Palm Vacations, I managed operations for 15 luxury homes, coordinated service providers, and maintained property records and supplies. My experience also includes supervising maintenance technicians, supporting property readiness, and resolving operational issues.
