Cheni UserCU
Open to opportunities

Cheni User

@cheniuser

Motivated hospitality student eager to grow in the industry.

India

What I'm looking for

I am looking for opportunities that allow me to grow in hospitality, focusing on customer service and event management.

I am a highly motivated and organized individual currently pursuing a Bachelor of Science in Hospitality Management. With a strong foundation in customer service and front office operations, I am eager to learn and grow within the hospitality industry. My academic journey has equipped me with essential skills in hotel administration, communication, and teamwork, which I have applied during my internship and volunteer experiences.

Throughout my internship at ITC Kohenur, I gained hands-on experience in front desk operations, greeting and assisting guests, and handling reservations. Additionally, I have volunteered for various events, including the Airtel Marathon and G20 District150, where I honed my skills in food and beverage service and event coordination. I am passionate about delivering exceptional service and ensuring guest satisfaction, and I look forward to contributing my skills to a dynamic hospitality team.

Experience

Work history, roles, and key accomplishments

IT

Front Desk Associate

ITCKohenur

Dec 2022 - Apr 2023 (4 months)

Assisted in front desk operations, greeting and assisting guests, handling reservations, and managing customer inquiries. Developed strong customer service skills and gained experience in hospitality management.

GD

Volunteer

G20 District150

Sep 2022 - Sep 2022 (0 months)

Participated in the G20 event as a volunteer, assisting with front desk operations and guest management, enhancing communication and organizational skills.

AM

Volunteer

Airtel Marathon

Feb 2021 - Feb 2021 (0 months)

Volunteered for the Airtel Marathon, assisting with event coordination, managing food and beverage services, and supporting outdoor catering operations.

Education

Degrees, certifications, and relevant coursework

The National Institute of Tourism and Hospitality Management logoTM

The National Institute of Tourism and Hospitality Management

Bachelor of Science, Hospitality Management

2021 - 2024

Grade: 84.4%

Activities and societies: Participated in various leadership and customer service courses.

Pursued a Bachelor of Science in Hospitality, focusing on hotel administration and management. Developed strong skills in front office operations, housekeeping, and customer service.

SC

Sri Chaitanya Junior College

2018 - 2020

Completed intermediate education with a focus on leadership skills and customer service.

SA

Sacred Heart Academy

2017 - 2018

Grade: 8.2

Completed schooling with a focus on English language proficiency and communication skills.

Tech stack

Software and tools used professionally

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Cheni User - Front Desk Associate - ITCKohenur | Himalayas