Open to opportunities

Chenille Smith

@chenillesmith

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AI systems builder combining workflow automation, CRM, and precise operations support.

United Kingdom

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What I'm looking for

I’m currently seeking remote opportunities in AI data annotation, operations support, customer support, or workflow coordination—where I can use AI tools, CRM systems, and automation to streamline workflows, improve efficiency, and communicate clearly.

I’m a highly organised, detail-oriented professional with hands-on experience in logistics, customer service, project coordination, and AI-assisted workflow development. I’m used to producing accurate, structured outputs under pressure while working independently in remote environments.

Most recently, I designed and implemented AI-assisted workflows for real estate lead generation, client outreach, and operational processes. I built automated CRM systems, structured email sequences, and prompt-based workflow systems using AI tools, while improving operational efficiency through automation, structured data handling, and process optimisation.

Before that, I managed and coordinated structured 6-week development programmes, handling scheduling, logistics, budgeting, and venue coordination, while leading sessions and mentoring students. Earlier customer-facing roles strengthened my communication and client support approach, which I now apply to resolving issues professionally and keeping operations running smoothly.

Experience

Work history, roles, and key accomplishments

Current

Delivery Driver

Current

Amazon

Jan 2025 - Present (1 year 5 months)

Delivered time-sensitive parcels while maintaining high accuracy and efficiency. Planned and optimised delivery routes under strict deadlines and resolved delivery-related issues professionally.

Logistics Operations Route Planning Time Management Customer Service Independent work Performance Targeting

AI Systems Developer

Real Estate Automation

Jan 2024 - Jan 2025 (1 year)

Designed and implemented AI-assisted workflows for lead generation, client outreach, and operational processes. Built automated CRM systems, structured email sequences, and prompt-based workflow systems to improve operational efficiency.

Prompt Engineering AI Workflow Automation CRM Automation GoHighLevel Slack Notion Lead Generation

Project Manager & Football Coach

WrightsAcademy

Jan 2022 - Jan 2024 (2 years)

Managed and coordinated structured 6-week development programmes, including scheduling, logistics, budgeting, and venue coordination. Led coaching sessions and mentored students in discipline, teamwork, and communication.

Project Coordination Programme Management Scheduling Logistics Support Budgeting Team Leadership Coaching Problem Solving

Waitress

JRC Global Buffet Catering

Delivered customer service in fast-paced, high-pressure environments while maintaining professionalism and efficiency. Supported day-to-day operations through customer interaction, organisation, and service assistance.

Customer Service Teamwork Operational Support Organisation Professional communication Time Management

School Assistant

Meridian High School

Delivered customer service and operational support in a high-pressure school environment. Worked with teams to handle interactions, maintain organisation, and support daily responsibilities.

Customer Service Operational Support Teamwork Organisation Professional communication High Pressure Responsiveness Administrative Assistance Time Management

Coaching Assistant

NewAddington Coaching

Supported coaching and day-to-day operations in a structured environment. Assisted with organisation and customer/student interactions while maintaining efficiency and professionalism.

Coaching Organisation Teamwork Operational Support Time Management High Pressure Responsiveness

Retail Assistant

Notting Hill Carnival

Provided customer service in a fast-paced retail setting while working effectively within a team. Managed customer interactions and supported operational tasks to keep service running smoothly.

Customer Service Retail Support Event Peak Season Operations Team Collaboration Organisation Operational Support

Education

Degrees, certifications, and relevant coursework

GCSEs

GCSEs, General Certificate of Secondary Education (GCSE)

Grade: Maths (C); English Language (B); English Literature (C); Business (B); PE (Merit); History (C); Science (C); Drama (B); Music (A* Practical / B Overall)

Completed GCSEs with grades including Maths (C), English Language (B), and Business (B). Also achieved History (C), Science (C), PE (Merit), Drama (B), and Music (A* Practical / B Overall).