Chelsie Stefano
@chelsiestefano
Internal audit professional specializing in retail banking controls, compliance, and data-driven testing.
United StatesWhat I'm looking for
I am an internal audit professional with hands-on experience in retail banking, compliance, and project control testing. I hold a Bachelor of Science in Business Administration with an Accounting major and Finance minor.
At PNC, I have independently prepared audit workpapers, performed walkthroughs, control testing, substantive procedures, and root-cause analysis across retail business lines. I have led operational and compliance reviews, evaluated design and operating effectiveness of controls, and reviewed project documentation and UAT evidence to ensure control implementation.
I have applied data analytics, continuous monitoring, agile auditing techniques, and performed risk-contained validation and customer remediation testing on complex retail banking and lending issues. I have facilitated discussions with executives and business partners to clarify processes and controls and have presented control gaps and remediation recommendations to management.
I contribute to audit quality through detailed documentation and regulatory compliance assessments, and I participate in professional development and community programs focused on data analytics, emerging professionals, and women's business advocacy.
Experience
Work history, roles, and key accomplishments
PSIndependently prepared audit workpapers and led operational and compliance audit reviews across retail banking, improving control assessment coverage and identifying control gaps to mitigate risk.
PSPerformed complex testing and risk/control assessments using data analytics and agile auditing techniques, documented findings, and presented control issues to management to support regulatory compliance.
PSConducted testing and sampling for retail banking/lending issue remediation and validations, and facilitated executive-level discussions to clarify processes and control implementations.
Supervisor / Caller
Phonathon
Jan 2019 - May 2022 (3 years 4 months)
Supervised callers and conducted donor outreach calls to solicit gifts, mentored new callers, and accurately recorded call results to support fundraising efforts.
PSSupported senior auditors on testing and workpapers for employee benefits audits and participated in organizational learning initiatives to develop audit skills.
Cashier / Service Desk Associate
Kmart
Oct 2015 - Jun 2018 (2 years 8 months)
Provided friendly customer service, handled cash and card transactions accurately, balanced cash drawer each shift, and trained new employees in a fast-paced retail environment.
Education
Degrees, certifications, and relevant coursework
CUClarion University
Bachelor of Science in Business Administration, Accounting
Grade: 3.8
Activities and societies: Phonathon Supervisor/Caller; participated in campus and community involvement
Completed a Bachelor of Science in Business Administration with a major in Accounting and a minor in Finance, graduating with a 3.8 GPA.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
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