Chelse GriffinCG
Open to opportunities

Chelse Griffin

@chelsegriffin

Dedicated customer success specialist with 8 years of experience.

United States

What I'm looking for

I am looking for a supportive company culture that values growth and innovation.

I am a passionate professional dedicated to customer satisfaction, with over 8 years of experience in creating well-balanced, supportive, and engaging customer-oriented service. My journey has been marked by a commitment to fostering positive relationships and open communication within diverse communities. I have excelled in roles that require energetic interpersonal skills and effective verbal and written communication.

Throughout my career, I have consistently delivered innovative content and tailored support services that drive continuous growth. My recent experience as an English Teacher at the American International School of Nouakchott allowed me to conduct extensive research and data analysis, resulting in a remarkable 70% increase in engagement. I pride myself on my ability to communicate effectively with diverse audiences, achieving an 80% growth rate increase in my previous role.

As a Distinguished Educator with the Dallas Independent School District, I provided consistent support through various communication channels, ensuring clear information delivery. My dedication to data-driven decision-making led to a 65% increase in reading proficiency among students. I am now seeking a full-time remote junior position as a customer success and support specialist, where I can leverage my skills and experiences to contribute to a dynamic team.

Experience

Work history, roles, and key accomplishments

AN

English Teacher

American International School of Nouakchott

Jan 2023 - Jun 2023 (5 months)

As an English Teacher, I established positive relationships within the learning community, conducted research to enhance engagement, and tailored support services to meet diverse needs. My efforts led to a significant increase in student engagement and growth rates through effective communication and innovative content delivery.

DD

Distinguished Educator

Dallas Independent School District

Aug 2017 - Dec 2022 (5 years 4 months)

In my role as a Distinguished Educator, I provided consistent support to students and parents, resolved technical issues, and monitored learning accounts. I also trained new teachers and developed technology-based tasks, resulting in significant improvements in reading proficiency and overall student success.

Education

Degrees, certifications, and relevant coursework

Tougaloo College logoTC

Tougaloo College

Bachelor’s Degree, General Studies

2010 - 2014

Grade: 3.3 GPA

Graduated with Cum Laude Honors, demonstrating a strong commitment to academic excellence and a passion for learning.

MS

Murrah High School

Diploma, High School Diploma

2005 - 2009

Completed high school education with a focus on foundational knowledge and skills necessary for further academic pursuits.

Tech stack

Software and tools used professionally

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