CBCheikh Amadou BA
@cheikhamadouba
IT infrastructure manager delivering secure, reliable multisite IT operations and user-focused technical support.
SenegalWhat I'm looking for
I am an IT expert with extensive experience managing IT infrastructures, network operations, and enterprise systems across multisite international environments. I lead technical operations to deliver reliable, efficient, and secure IT services while ensuring high availability through redundancy and proactive monitoring.
I have a strong background in systems administration (Windows, Linux, Unix), networks and telecommunications (WAN/LAN, VSAT, VPN, VoIP), cloud platforms, and enterprise applications such as Office 365, SharePoint, ServiceNow, and Salesforce. I automated workflows, deployed MFA solutions, drafted SOPs and IT policies, and managed regional equipment refreshes and large migrations.
I am skilled in data visualization and reporting (Power BI, Tableau, ArcGIS, advanced Excel) and in training and change management, having delivered end-user training and technical documentation. My work is marked by awards for team contributions and rapid problem resolution, and I continuously pursue certifications in infrastructure, security, and analytics.
Experience
Work history, roles, and key accomplishments
Regional IT Manager
USAID Senegal
Jan 2016 - Jan 2025 (9 years)
Led regional IT operations across Senegal, Burkina Faso, Mauritania, The Gambia, and Chad, ensuring 100% operational availability through redundant systems and proactive monitoring while managing networks, servers, and enterprise collaboration platforms.
GIS Field Support
ExxonMobil Senegal
Apr 2004 - Jul 2004 (3 months)
Provided GIS helpdesk support, performed system backups, managed access control, and delivered user training to field teams under Systems Manager supervision.
Systems Manager
Bank of Africa
Oct 2001 - Apr 2004 (2 years 6 months)
Managed Solaris and Windows servers, Oracle databases, deployed wireless connectivity between HQ and branch, administered SWIFT transfers, and represented the bank in RTGS implementation committees.
IT Contractor
SNCS
Jan 2001 - Oct 2001 (9 months)
Maintained IT equipment and developed a billing application (GESTraffic) for phosphate transport to streamline operational billing processes.
IT Contractor
Orange
Nov 2000 - Dec 2000 (1 month)
Promoted internet services and organized a corporate conference on internet solutions to drive product awareness and customer engagement.
Agency Assistant Manager
Trade Point Senegal
Dec 1999 - May 2000 (5 months)
Promoted e-commerce in Thiès, facilitated trade procedures, and improved access to economic information through ICT to support local businesses.
Education
Degrees, certifications, and relevant coursework
Institut Supérieur de Management (ISM)
Master of Business Administration, Information Systems Management & Security
2018 - 2019
Completed an MBA in Information Systems Management & Security focusing on IT management and security practices.
Institut Africain de Management (IAM) / Université du Québec à Chicoutimi (UQAC)
Master of Business Administration, Project Management & Organizational Management
2014 - 2016
Completed an MBA in Project Management & Organizational Management with emphasis on project and organizational leadership.
NIIT Dakar
Diploma, Software Engineering
2009 - 2011
Studied Software Engineering (Java Enterprise Edition) with coursework in enterprise Java technologies and application development.
École Supérieure d'Informatique et de Management (ESIM) / Université Cheikh Anta Diop (UCAD)
Higher National Diploma (BTS), Computer Science
1997 - 2000
Earned a Higher National Diploma (BTS) in Computer Science covering core computing, networking, and systems topics.
Tech stack
Software and tools used professionally
Availability
Location
SenegalAuthorized to work in
Job categories
Skills
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