Amir User

Spearheaded the automation of key operational processes using the n8n.io workflow automation platform. Developed an automated restaurant booking system, streamlining customer reservations and created a game night booking workflow, enabling seamless event management and participant tracking.

Managed outstation catering contracts, overseeing the tender process from preparation to award, demonstrating project management expertise. Conducted market feasibility studies through RFIs to identify optimal solutions, showcasing data analysis skills applicable to tech problem-solving.

Designed and developed in-flight menus, applying user feedback and trend analysis—skills valuable in UX design and customer-focused roles. Conducted feasibility studies for new routes to determine operational needs, emphasizing analytical and logistical planning capabilities.

Spearheaded inflight menu design by integrating customer preferences and market research, showcasing innovation and customer-centered thinking. Collaborated with procurement, finance, and marketing teams, aligning with the cross-functional teamwork common in tech projects.

Delivered premium culinary services to business class passengers, ensuring high-quality, on-demand meals with impeccable presentation and taste. Collaborated with cabin crew and catering teams to maintain smooth service operations and achieve high levels of guest satisfaction.

Immersive program designed to build industry-ready full-stack developers through practical, hands-on learning. Acquiring skills in modern programming languages, backend technologies, and scalable application development. Engaged in collaborative projects and creative challenges to innovate and develop systems.

Completed a Diploma in Culinary Management, gaining expertise in culinary arts and hospitality operations. Focused on management principles within the culinary industry.

Obtained a Diploma in Hospitality Management, focusing on comprehensive hospitality operations and management. Developed foundational skills in guest services and operational efficiency.