Open to opportunities

Charly Sinaga

@charlysinaga

Data quality and reporting coordinator at CCSI, validating performance data across 330+ network sites with zero reporting errors.

Indonesia

Message

What I'm looking for

I’m seeking to apply my data quality coordination and reporting experience to mining and heavy-industry operations.

At CCSI, I validated daily performance data across 13 project clusters and 330+ network sites, checking it against KPI benchmarks and escalating discrepancies. I produced and presented formal acceptance reports that supported cost and performance tracking and sign-off decisions.

Across ZTE Indonesia and Telkom Infra projects, I handled complaint and performance data, checked configuration records, and prepared structured reports on data quality and trends. I also maintained trackers and documented issues through follow-up and resolution.

Earlier, I coordinated QC data submissions with subcontractor teams on Ericsson projects and supervised IT/QC report submissions at PT. Elabram Systems. My work across telecommunications projects has centered on accurate reporting, standards checks, and remote coordination with teams across regions.

Experience

Work history, roles, and key accomplishments

NPOL2 Engineer - Data & Performance Reporting

CCSI (China Comservice Indonesia)

Aug 2025 - Feb 2026 (6 months)

Validated and processed daily production/performance data for 13 clusters (330+ sites) against KPI benchmarks, identified discrepancies, and escalated to technical stakeholders. Produced formal acceptance reports (PAC) comparing pre- and post-activity data for client sign-off.

Data Validation Benchmarking Reporting PAC Escalation Management Troubleshooting Customer Complaint Management Stakeholder Management

NPO Engineer - Complaint & Performance Data Handling

ZTE Indonesia

May 2025 - Jul 2025 (2 months)

Entered, validated, and tracked customer-complaint records against SLA benchmarks, prioritizing cases through closure. Reviewed hourly KPI and virtual drive-test data to flag discrepancies for rapid follow-up.

Data Entry SLA Compliance KPI Analysis Drive Test Troubleshooting Documentation

LTE NPO Engineer - Data Consistency & Regional Reporting

Telkom Infra

Jun 2024 - Sep 2024 (3 months)

Validated configuration and performance data for 2,700 cells/748 sectors against a defined ruleset, maintaining an online progress tracker on a weekly cadence. Produced structured weekly reports summarizing data-quality trends for management review.

Data Validation Configuration Management Progress Tracking Weekly Reporting Data Quality

NDO RAN Engineer - QC Data Coordination

Ericsson

Nov 2022 - Nov 2023 (1 year)

Coordinated with 3 subcontractor teams to ensure timely, accurate submission of QC data into a web-based tracking system (web-Scarlett). Logged and escalated open data/network issues to technical leads, tracking each item through closure.

Data Quality Coordination Subcontractor Management Escalation Management Trackings Web Scarlett

PE-RF Engineer - Reporting & Escalation

PT. Elabram Systems

Jan 2020 - Oct 2022 (2 years 9 months)

Supervised subcontractor submission of IT/QC reports into a web-based tracking system (web-ISDP) and followed a structured escalation process for outstanding items. Maintained monthly scoring/reporting targets tied to data completeness and accuracy.

Reporting Escalation Management Subcontractor Management Web ISDP Data Completeness Accuracy