
Charles Rattan
@charlesrattan
I lead ICT infrastructure, cybersecurity, governance and digital transformation initiatives across diverse operational environments.
What I'm looking for
I lead ICT operations, infrastructure resilience and cybersecurity improvement across hospitality, public sector, retail and consultancy environments.
As Founder and Managing Director of CMR Enterprise Ltd, I deliver cybersecurity, ICT governance, infrastructure optimisation and digital transformation advisory for SMEs. At Mount Irvine Bay Resort, I oversee connectivity, surveillance, access control and business-supporting technology while guiding modernisation and vendor planning.
I've also supported enterprise ICT operations for the Division of Education, Skills and Innovation, SuperPharm, National Energy Skills Centre, Cayman Business Machines and Massy Technologies Applied Imaging. My work combines hands-on infrastructure support with service continuity, risk management and business-focused technology decisions.
Experience
Work history, roles, and key accomplishments
Founder & Managing Director
CMR Enterprise Ltd
Jan 2025 - Present (1 year 8 months)
Lead a technology consultancy focused on cybersecurity, ICT governance, infrastructure optimisation and digital transformation for SMEs. Support organisations in aligning ICT investment with business objectives, resilience and operational improvement.
ICT Technical Officer
Division of Education, Skills and Innovation (T.H.A.)
Feb 2024 - Present (2 years 7 months)
Support enterprise ICT operations across Head Office and distributed school environments. Assist with infrastructure support, networking initiatives, troubleshooting and operational continuity.
ICT Managing Consultant
Mount Irvine Bay Resort
Aug 2023 - Present (3 years 1 month)
Lead ICT operational oversight across infrastructure, connectivity, surveillance, access control and business-supporting technologies. Provide strategic advisory on infrastructure resilience, cybersecurity improvement, governance priorities and technology modernization.
Technical Support Officer II
SuperPharm Ltd.
Apr 2022 - Jan 2023 (9 months)
Supported ICT operations across 11 retail locations, maintaining infrastructure, database-supported systems, CCTV, biometric solutions and business continuity.
Instructor – Diploma Information Technology Network Specialist
National Energy Skills Centre
Nov 2020 - Apr 2021 (5 months)
Delivered technical instruction, learner mentorship and practical ICT capability development in networking and infrastructure disciplines.
Customer Service Engineer
Cayman Business Machines Ltd.
Jun 2018 - Mar 2019 (9 months)
Delivered enterprise technical support, maintenance services, database support and process improvement contributions.
Senior Field Service Technician
Massy Technologies Applied Imaging Ltd.
Jul 2015 - Sep 2017 (2 years 2 months)
Delivered enterprise technical maintenance and client operational support services.
Education
Degrees, certifications, and relevant coursework
Anglia Ruskin University
Master of Science, Information and Communication Technology
Grade: Merit
Completed a Master of Science in Information and Communication Technology with Merit.
NCC Education
International Diploma, Computer Studies
Completed an International Diploma in Computer Studies.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Social media
Job categories
Skills
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