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Charles MathewsCM
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Charles Mathews

@charlesmathews

I coordinate field operations, customer support, scheduling, and executive administration.

Brazil
Message

I've supported field operations at Aspen Field Services, coordinating and assigning field representatives to inspection jobs, resolving operational issues, monitoring KPIs, and maintaining client relationships.

At American Star Vacation Homes, I remotely supported Airbnb guests, coordinated check-ins and property calendars, created housekeeping tasks, and resolved property concerns during night shifts. I also audited service quality, organized work in Trello, and created spreadsheets to improve coordination and service standards.

I've also managed calendars, meetings, emails, and daily administrative operations as a Personal and Executive Assistant at Hello EyeLab.

Earlier, at MaqCenter, I performed preventive maintenance and repairs on Makita, Bosch, and DeWalt power tools, including replacing power cords and carbon brushes and inspecting internal components.

Experience

Work history, roles, and key accomplishments

MA

Technical Assistant

MaqCenter

Jun 2023 - Apr 2024 (10 months)

Performed maintenance and repairs on power tools from brands like Makita, Bosch, and DeWalt, including preventive maintenance, equipment cleaning, and component replacement. Assisted with larger equipment such as soil compactors and floor cutting machines.

Education

Degrees, certifications, and relevant coursework

CE

CEEP Pedro Boaretto Neto State Center for Professional Education

Technical Course, Electromechanics

Pursued a technical course in Electromechanics, with the fourth year incomplete.

Tech stack

Software and tools used professionally

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