Charlene Ignatczyk

Managed water billing, accounts receivable, and property tax invoicing, ensuring accurate financial records. Assisted with the water replacement program and spearheaded the WaterSmart program implementation, significantly reducing high water bill inquiries and enhancing customer satisfaction. Collaborated on a city-wide project providing critical financial insights and support.

Handled accounts payable, sales orders, invoicing, credit checks, warranties, shipping, filing, and reception coverage. Streamlined sales order processing and maintained accurate financial records to improve efficiency and enhance accounting accuracy. Provided exceptional administrative support, improving workflow and customer service responsiveness.

Managed accounts payable/receivable, prepared financial reports, handled deposits, and assisted with payroll and budgeting. Supported financial operations by processing invoices, tracking inventory costs, and ensuring accurate financial records related to production and sales.

Consistently exceeded sales targets by providing exceptional customer service and building strong relationships with clients. Proactively identified customer needs and offered expert advice on formalwear, maximizing sales opportunities through effective product knowledge.

Performed accurate billing, customer communication, and database maintenance related to property taxes and water services. Managed payment processing, cash balancing, and property sale final bills, providing cashier support as needed. Supported financial operations by processing invoices and ensuring accurate financial records.

Managed financial records, inventory, and vendor relationships, demonstrating strong organizational and negotiation skills. Planned and executed diverse events, including weddings and corporate meetings, showcasing expertise in event management, staff leadership, and customer service.

Consistently exceeded sales targets by providing exceptional customer service and building strong relationships with clients. Proactively identified customer needs and offered expert advice on formalwear, maximizing sales opportunities through effective product knowledge.

Drove sales by providing exceptional customer service and building rapport with customers to understand their needs. Achieved sales targets consistently by effectively presenting product features and benefits and closing sales.

Managed accounts payable/receivable, banking, payroll, and purchasing, ensuring accurate financial records and timely payments. Handled customer inquiries, data entry, inventory control, and cost analysis, contributing to efficient office operations and issue resolution.

Resolved complex accounts and managed supplier communication. Created efficient procedures for high-profile accounts, ensuring smooth financial operations and issue resolution.

Processed high-volume invoices and managed credit notes. Handled general finance administration tasks, ensuring accurate and timely financial processing.

Allocated daily funds and resolved cash allocation queries. Processed payments and provided reception support, ensuring accurate financial transactions and administrative efficiency.

Completed a diploma program focusing on accounting principles and business management practices. Gained foundational knowledge in financial operations and administrative tasks relevant to business environments.