Charity Kyeremateng

Process staff loan applications, overtime claims, and pension submissions for over 1,000 staff. Lead a team of 10 and introduced new staff loan application software.

Contributed to HR strategy and business plan development, built annual budgets, and managed workforce reporting. Established records-management system and managed SAP HR data.

Applied HR policy and legislation across a regional office, led recruitment and selection, implemented health and safety procedures, and supported performance appraisal compliance.

Directed the L&D function, designed training calendars, managed budgets, and delivered leadership sessions. Oversaw foreign training logistics and sponsorships.

Managed disciplinary processes, Workmen's Compensation cases, and union negotiation logistics. Led performance management and facilitated onboarding. Redeveloped Health and Safety policies.

Directed the Balanced Scorecard performance process and led training-needs assessments. Managed leave administration, performance management, and staff awards.

Coordinated recruitment activity and maintained leave and performance records. Supported HR reporting and budgeting processes.

Managed office administration, events, and training coordination for the CEO's office.

Built staff records systems and supported appraisal and HR administration processes.

Completed CIPD Level 5 in Human Resource Management in 2026.

Chartered Member of the Chartered Institute of Human Resource Management, Ghana, achieved in 2022.

MBA in Human Resource Management from GIMPA, completed in 2015.

Grade: Second Class Upper

BA in Psychology with a minor in English, awarded with Second Class Upper in 2006.