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Chanique CousinsCC
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Chanique Cousins

@chaniquecousins

Business Analyst at Amdari improving workflows and reporting with Power BI dashboards and SQL deliverables.

United States
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At Amdari, I lead stakeholder discovery, requirements analysis, and process mapping to improve workflows and reporting. My Power BI dashboards reduced reporting turnaround time by 47%, while SQL-based deliverables shortened implementation timelines by 38%.

At the U.S. Dept. of Veterans Affairs, I evaluated a national clinical wellness program and analyzed data from the VA Corporate Data Warehouse. I developed Tableau dashboards covering service demand, utilization, and engagement across 4,000+ annual visits, reducing reporting turnaround time by 25%.

At University Hospital of the West Indies, I analyzed clinical workflows and worked with stakeholders on improvements that contributed to a 20% reduction in patient wait times. Earlier, as Senior Manager at Southern Regional Health Authority, I directed operations across 31 community clinics and deployed a staff scheduling system that increased utilization by 15%.

My projects include a health IT transformation strategy for Genesis HealthCare and a supply chain improvement initiative for Summit Regional Health. I also analyzed CMS hospital quality measures and built a functional prototype for EviOps, an AI-driven operations platform.

Experience

Work history, roles, and key accomplishments

AM
Current

Business Analyst

Amdari

Mar 2026 - Present (7 months)

Lead stakeholder discovery, requirements analysis, and process mapping to translate business needs into workflow and reporting improvements. Developed Power BI dashboards and SQL-based deliverables, contributing to a 23% increase in productivity and reducing reporting turnaround time by 47%.

Georgia State University logoGU

Research Analyst & Program Analyst

Georgia State University

Aug 2023 - May 2026 (2 years 9 months)

Drafted and edited 20+ international partnership agreements, coordinating requirements and documentation across stakeholders. Coached 25+ students in defining goals and developing action plans.

UA

Healthcare Business Analyst (Administrative Resident)

U.S. Dept. of Veterans Affairs

Dec 2024 - Dec 2025 (1 year)

Evaluated a national clinical wellness program using the RE-AIM framework, analyzing clinical program adoption and performance data. Developed Tableau dashboards to communicate service demand and utilization trends, reducing reporting turnaround time by 25%.

UI

Clinical Operations Analyst

University Hospital of the West Indies

Jul 2019 - Aug 2023 (4 years 1 month)

Analyzed clinical workflows and partnered with stakeholders to implement improvements that reduced patient wait times by 20%. Mapped current-state and future-state processes to identify bottlenecks and inefficiencies.

Education

Degrees, certifications, and relevant coursework

Georgia State University logoGU

Georgia State University

Master of Business Administration & Master of Healthcare Administration (MBA/MHA), Business Administration and Healthcare Administration

Pursued an MBA/MHA at Georgia State University, J. Mack Robinson College of Business, expected completion in May 2026.

University of the West Indies logoUI

University of the West Indies

Bachelor of Medicine & Surgery (MBBS), Bachelor of Medical Sciences (BBMedSci), Medicine and Medical Sciences

Earned a Bachelor of Medicine & Surgery (MBBS) and Bachelor of Medical Sciences (BBMedSci) in December 2013.

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