chandrasekaran jayaraman
@chandrasekaranjayara
Senior Program Manager at Wipro Technologies Srl delivering enterprise transformation across SAP, ServiceNow, digital platforms, and AI automation.
RomaniaWhat I'm looking for
At Wipro Technologies Srl, I lead enterprise-wide delivery across SAP and enterprise applications, data and analytics, infrastructure, and digital workplace services. I guide AI, automation, and transformation programs through discovery, design, integration, testing, release, and operational support.
I drive SAP-based process automation and ServiceNow ITSM/HRSD initiatives, and lead GenAI and Agentic AI adoption, including LLaMB-based multilingual helpdesk capabilities. I also led digital workplace and endpoint transformation, including SCCM-to-Intune migration and Microsoft 365/Intune adoption.
Earlier, I managed technology projects at Wipro Technologies Srl, service delivery at CGI and Sutherland, and operations at TCS. I bring experience coordinating delivery teams across Europe and Asia, supported by PRINCE2, ITIL, Six Sigma Black Belt, and Google Cloud certifications.
Experience
Work history, roles, and key accomplishments
Sr. Program Manager – Delivery, AI, Automations and Enterprise Transformation
Jan 2019 - Present (7 years 10 months)
Leads enterprise-wide, multi-workstream delivery across SAP and Enterprise Applications, Data & Analytics, Data Center, Network & Security, Voice & Collaboration, and End User Services. Drives end-to-end SDLC and Agile delivery across AI, automation and digital transformation programs.
Managed enterprise technology projects and delivery workstreams across infrastructure, workplace and service transformation. Coordinated project planning, SDLC/Agile delivery governance, risks, dependencies, stakeholders and customer communications.
Managed service delivery operations, customer relationships, performance governance and continuous improvement. Led distributed delivery teams and coordinated operational commitments, escalations and service performance.
Led operations teams, service performance and customer-facing delivery activities.
Managed service delivery teams, operational performance, customer escalations and process improvement.
Education
Degrees, certifications, and relevant coursework
Indira Gandhi National Open University
MBA, Human Resources Management
Completed an MBA in Human Resources Management from Indira Gandhi National Open University in 2009.
The New College, Chennai
BSc, Electronics Science
Completed a Bachelor of Science in Electronics Science from The New College, Chennai in 2001.
Tech stack
Software and tools used professionally
Availability
Location
RomaniaAuthorized to work in
Salary expectations
Job categories
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