Looking for a job

Chaitra balotagi

@chaitrabalotagi

Message

Global Payroll Senior at PwC AC India who improved payroll processes with 40+ SOPs.

India

Message

At PwC ACIndia, I manage global payroll operations for 40+ clients, coordinating with local teams to support on-time delivery. I also handle high-value clients from India and resolve statutory payroll issues.

I designed and implemented 40+ SOPs to reduce process deviations and support new-hire onboarding. I’ve also led 10+ client implementations across multiple countries, including business requirements documentation, parallel runs, and payroll calendar setup.

My work has included UK payroll processing, payroll audits, and testing global pay codes. I received PwC TaXcellence and Central Awards for client service and process innovation.

Experience

Work history, roles, and key accomplishments

Current

Senior Associate (Team Captain)

Current

PwC AC India

Jul 2025 - Present (1 year 3 months)

Leading a team handling multiple global and hyper-sensitive clients, ensuring consistent quality through training, work reviews, and ongoing guidance. Managed end-to-end payroll operations for 40+ clients, achieving on-time delivery and zero audit findings.

Global Payroll Payroll Processing Process Design Stakeholder Management Team Leadership SOP Implementations Customer Relationship Management Audit Compliance GPP Star Payroll Microsoft Office SharePoint AODocs

Tax Associate 2 and 3

PwC AC India

Jul 2024 - Jun 2025 (11 months)

Processed UK payrolls for multiple companies using Star Payroll software, ensuring 100% accuracy and compliance. Led new client implementations and coordinated preparation of annual payroll calendars.

U.K. Payroll Star Payroll Payroll Processing Implementation BRD Parallel Runs Payroll Calendar GPP Microsoft Office SharePoint

Tax Associate

PwC AC India

Apr 2022 - Jun 2024 (2 years 2 months)

Managed payroll operations for 40+ clients, achieving on-time delivery and reducing errors. Designed and implemented 40+ SOPs, and resolved discrepancies in payroll files.

Global Payroll Payroll Processing SOP Implementations Client Management Discrepancy resolution GPP Microsoft Office SharePoint