Loading...
Loading...
Himalayas
About usHimalayas PlusCommunityTech stackEmployee benefitsTerms and conditionsPrivacy policyContact usFor job seekers
Create your profileBrowse remote jobsDiscover remote companiesJob description keyword finderRemote work adviceCareer guidesJob application trackerAI resume builderResume examples and templatesAI cover letter generatorCover letter examplesAI headshot generatorAI interview prepInterview questions and answersAI interview answer generatorAI career coachFree resume builderResume summary generatorResume bullet points generatorResume skills section generator© 2025 Himalayas. All rights reserved. Built with Untitled UI. Logos provided by Logo.dev. Voice powered by Elevenlabs Grants
Join the remote work revolution
Join over 100,000 job seekers who get tailored alerts and access to top recruiters.
CC@chaitanyachuahan
Technical consultant with expertise in product support and data analysis.
IndiaI am a dedicated Technical Consultant with over four years of experience in Product Support and Data Analysis. My expertise lies in resolving technical issues and delivering customer-centric solutions while deriving insights from complex datasets. I am proficient in SQL, Excel, and BI tools like Power BI and Tableau, which enables me to create impactful dashboards and generate actionable reports that support data-driven decision-making.
Throughout my career, I have successfully collaborated with cross-functional teams to enhance product functionality and customer satisfaction. My role at MasterCard involved developing complex SQL queries and generating insightful reports, while at Allscripts, I provided Level 2 support for interface-related issues, ensuring timely resolutions. I am passionate about continuous improvement and strive to drive operational efficiency through automation and process optimization.
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
Work history, roles, and key accomplishments
MasterCard
Feb 2024 - Present (1 year 9 months)
Developed and executed complex SQL queries to extract, transform, and analyze data, supporting business decisions and product performance improvements. Provided technical product support for Smart Data and InControl commercial payment platforms, identifying recurring issues and leveraging data to recommend enhancements.
Allscripts
Oct 2022 - Present (3 years 1 month)
Interacted with clients via ServiceNow, live calls, email, and chat to provide Level 2 support for interface-related issues, updates, and implementations. Worked extensively with HL7 and XML data formats to support healthcare data integrations, including various message types for interoperability across Electronic Health Record (EHR) systems.
PMC Consultancy
Apr 2021 - Present (4 years 7 months)
Built and maintained strong relationships with vendors to enhance collaboration and expedite issue resolution, contributing to improved system uptime and customer satisfaction. Monitored server health and daily transactions proactively to ensure high availability and reliability of customer-facing applications, using data trends to detect anomalies and prevent issues.
Degrees, certifications, and relevant coursework
DUB.Sc in Computers, Computers
Studied computer science fundamentals at DeMontfort University, covering various aspects of computing. Gained knowledge and skills essential for a career in technology.
Software and tools used professionally
IndiaYou can contact chaitanya and 90k+ other talented remote workers on Himalayas.
Message chaitanyaShubhangi Deshmukh
Business Technology Solutions Associate Consultant, ZS Associates
NSNachiket Shrouti
AI Data Annotation Specialist, Freelance
SSsuba selvi
Senior Consultant, Oracle Financial Services Software Limited
GRGoutham Reddy
Lead Consultant, Fintark Ltd
SDSaswati Dutta
Technical Engineer II, Clean Harbors
TJTanya Joshi
Senior Associate, Paytm Payments Services Ltd.
Subhan Sayyed
Technical Support Advisor II, Concentrix
DSDebasis Saha
Sr. Technical Support Advisor, Concentrix India Pvt. Ltd.
Keval Davda
Tech Support Engineer, Accenture
Poornima KC
Data Science Intern, International Institute of SDGs and Public Policy Research
