Cesar Rojas
@cesarrojas
Operational Manager dedicated to achieving excellence in operations.
What I'm looking for
As an Operations Manager with extensive experience in high-pressure environments, I pride myself on maintaining the highest standards in operational management. My journey began with a Bachelor of Arts in Business Administration and Culinary Arts from Le Cordon Bleu, which laid the foundation for my career in operational excellence. At Amazon.com Services, I lead a team of over 60 members, focusing on developing talent and ensuring that our production targets are consistently met.
Throughout my career, I have demonstrated a strong ability to identify gaps in performance metrics and implement strategies for improvement. My role involves not only training and developing employees but also engaging them in safety initiatives to foster a culture of safety and efficiency. I believe in the power of constructive feedback and regularly provide my team with insights that help them grow and succeed in their roles.
My previous experience as a General Manager at Mobile Supercenter allowed me to hone my skills in inventory management and customer service. I collaborated closely with sales representatives and advised the CEO on strategic projects, showcasing my ability to drive results and contribute to the overall success of the organization. I am passionate about operational excellence and committed to developing future leaders in the industry.
Experience
Work history, roles, and key accomplishments
Operations Manager
Amazon.com Services, Inc.
Oct 2018 - Present (6 years 8 months)
Developed and trained a team of over 60 associates, consistently improving site metrics through weekly evaluations and feedback sessions. Ensured all operational areas maintained top performance, facilitating smooth hand-offs to support groups and proactively addressing safety hazards. Generated detailed end-of-day reports for upper management to inform future planning and production targets.
General Manager
Mobile Supercenter
Mar 2017 - Jun 2018 (1 year 3 months)
Managed inventory and designed merchandising displays for multiple store locations, overseeing the handling and maintenance of various mobile devices and electronics. Provided strategic advice to the CEO on new projects, including market research from trade shows and forecasting profitable product launches. Collaborated with sales representatives to enhance customer service and resolve technical i
Education
Degrees, certifications, and relevant coursework
Le Cordon Bleu
Bachelor of Arts, Business Administration and Culinary Arts
Studied Business Administration and Culinary Arts. Gained knowledge in operational management and business strategies.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
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