cesar james
@cesarjames
Human Resources and administrative professional skilled in HR, office systems, and customer service.
KenyaWhat I'm looking for
I am a Human Resource Management graduate with hands-on experience in HR, registry, and front-office operations, providing reliable administrative support and customer-facing services in cybercafés and a sub-county education office.
I have managed director-level calendars, prepared confidential correspondence, handled e-government services (KRA, eCitizen, NTSA), and maintained filing and returns for NHIF and NSSF while also delivering printing, typing and photocopying services to clients.
I bring strong interpersonal skills, guidance and counselling experience, occupational health and safety awareness, and a collaborative mindset—eager to contribute to an organization that values responsibility, growth and practical HR/administrative support.
Experience
Work history, roles, and key accomplishments
Cyber Café Attendant
SamTech Cyber
Jan 2023 - Present (3 years 5 months)
Provided front-desk cybercafé services including typing, printing, photocopying, KRA and e-citizen services, NTSA TIMS, and monthly NHIF/NSSF filing while managing customer communications and mail.
Registry Assistant
Sub County Director of Education Office
Aug 2021 - Nov 2022 (1 year 3 months)
Supported the Human Resources and Registry teams by managing the director's calendar, preparing confidential correspondence, filing documents and expense reports, and performing day-to-day office administrative tasks.
Cyber Café Attendant
Rawafid Company Limited
Jan 2019 - Nov 2019 (10 months)
Delivered customer-facing services including typing, printing, photocopying, online applications (KRA PIN, passport), certificate of good conduct processing, email/document transmission, and cash register operations.
Education
Degrees, certifications, and relevant coursework
Coast Institute of Technology
Certificate, Human Resource Management
2021 - 2022
Grade: Credit
Completed a Human Resource Management course, achieving a Credit grade.
Coast Computers of Technology
Certificate, Computerized Secretarial
2018 - 2018
Grade: Credit
Completed a Certificate in Computerized Secretarial, awarded a Credit grade.
Kenya Youth Employment and Opportunities Project (KYEOP)
Certificate, Information Computer Technology / Front Office Assistance
2018 - 2018
Grade: Pass
Completed a Certificate in Information Computer Technology and Front Office Assistance, assessed by NITA with a Pass grade.
Jeansy Secondary School
Kenya Certificate of Secondary Education, Secondary Education
2013 - 2017
Grade: D plain
Activities and societies: Class representative
Attained the Kenya Certificate of Secondary Education with a D plain grade.
Voi Primary School
Kenya Certificate of Primary Education, Primary Education
2005 - 2012
Grade: C plain
Completed primary education and attained the Kenya Certificate of Primary Education with a C plain grade.
Availability
Location
KenyaAuthorized to work in
Job categories
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