Looking for a job

Yvonne Catherine

@yvonnecatherine

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I support employee lifecycle operations, HR data, recruitment coordination, and employee experience.

Kenya

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What I'm looking for

I'm looking for HR opportunities focused on employee relations and experience, HR operations, organisational efficiency, and process improvement.

I'm currently supporting HR operations at Jamii Telecommunications Limited for a workforce of approximately 200–300 employees. My work spans onboarding, contracts, renewals, confirmations, exits, employee records, payroll data validation, and first-level employee support.

I maintain Excel trackers and dashboards for contracts, PIPs, attendance, leave, and other HR activities, while supporting reporting and follow-up. I also coordinate recruitment, employee clearance, PPE distribution, HR communications, and team-building activities.

Previously, I supported recruitment, orientation, training records, performance management, payroll administration, HR compliance, and employee relations as a Human Resource & Administration Intern at Kenya Maritime Authority. At Kenya Red Cross, I contributed to community partnerships, programme monitoring, volunteer mentorship, fundraising reporting, and awareness initiatives.

I'm interested in employee relations and experience, HR operations, organisational efficiency, and process improvement. I bring careful handling of confidential information, strong Excel and Microsoft Office skills, and a practical focus on accurate, responsive HR support.

Experience

Work history, roles, and key accomplishments

Current

HR Assistant

Current

Jamii Telecommunications Limited (JTL)

Sep 2025 - Present (1 year)

Support employee lifecycle processes for a workforce of approximately 200–300 employees, covering onboarding, contract administration, confirmations, renewals and exits. Coordinate the preparation, issuance and dispatch of new and renewed employment contracts, achieving 100% timely completion and follow up.

Employee Lifecycle Management Onboarding Offboarding Contract Administration HR Documentation HR Reporting Employee Communications Excel Microsoft Office HRIS Recruitment coordination Employee Relations

Customer Service Agent

CCI Kenya

Jan 2025 - Sep 2025 (8 months)

Handled customer inquiries through phone, email and chat, providing timely and professional support. Processed account updates, payments, subscription changes and other customer requests accurately.

Customer Service CRM Problem Solving Account Management Data Entry

HR Intern

Kenya Red Cross

Jan 2024 - Dec 2024 (11 months)

Established and nurtured partnerships with local community organisations to expand the reach and impact of humanitarian efforts. Monitored and evaluated feeding programmes to improve service delivery.

Partnership Development Program Monitoring Volunteer Management Community Outreach Fundraising Social Media

Human Resource & Administration Intern

Kenya Maritime Authority

May 2023 - Dec 2023 (7 months)

Supported recruitment activities from job posting and CV screening through interview scheduling. Facilitated employee orientation and supported new-hire integration into organisational policies and procedures.

Recruitment Onboarding HRIS training coordination Performance Management Payroll Administration Employee Relations Compliance

Counting Clerk

The Independent Electoral and Boundaries Commission (IEBC)

Aug 2022 - Aug 2022 (0 months)

Recorded and transmitted election results from the polling place in adherence to IEBC guidelines. Handled sensitive election materials, including ballot papers and result forms.

Data Entry Compliance