Ceren Bektas
@cerenbektas
Detail-oriented professional with expertise in energy data management.
What I'm looking for
My name is Ceren Bektas, and I am a dedicated professional with a strong background in energy data management and customer service. With experience as a Sachbearbeiterin im Energiedatenmanagement at EWR AG, I have honed my skills in data collection, maintenance, and quality assurance. I am adept at handling market communication and processing EDIFACT messages, ensuring compliance with legal regulations while preparing billing processes.
Previously, I served as the Leiterin der Kundenbetreuung at ABOUT YOU AG, where I was responsible for gathering requirements for ongoing projects and organizing detailed information for management. My role as a Forschungsassistent at Forschungsgruppe Wahlen Mannheim further developed my research skills, allowing me to engage with international study authors for literature verification. I am fluent in German and Turkish, with proficiency in English and basic knowledge of French, which enhances my ability to communicate effectively in diverse environments.
Experience
Work history, roles, and key accomplishments
Sachbearbeiterin im Energiedatenmanagement
EWR AG
Nov 2024 - Jun 2025 (7 months)
Responsible for the collection, maintenance, and verification of energy data, including meter readings and load profiles. Managed market communication, processed EDIFACT messages, and supported billing preparation while ensuring data quality and compliance with legal requirements.
Leiterin der Kundenbetreuung
About You AG
Aug 2022 - Sep 2024 (2 years 1 month)
Gathered requirements for ongoing projects and organized detailed information for management. Led the customer support team, ensuring efficient operations and effective communication.
Forschungsassistent
Forschungsgruppe Wahlen Mannheim
Feb 2021 - Jul 2022 (1 year 5 months)
Contacted international study authors to review literature. Assisted with research tasks and data verification.
Einzelhandelskauffrau
ONLY
Feb 2020 - Jan 2021 (11 months)
Managed store opening and closing procedures, handled cash transactions, and operated the cash register. Coordinated the retail team to ensure smooth daily operations.
Fachkraft für Lagerlogistik
Deutsche Post & DHL
Aug 2019 - Jan 2020 (5 months)
Consistently applied and adhered to regulations concerning labor, environmental, and fire protection, as well as accident prevention. Ensured compliance with safety standards in logistics operations.
Education
Degrees, certifications, and relevant coursework
Max-Hachenburg-Schule
Fachhochschulreife, General Studies
2020 - 2022
Completed studies at Max-Hachenburg-Schule, earning the Fachhochschulreife. This qualification provides access to higher education at universities of applied sciences.
Max-Hachenburg-Schule
Einzelhandelskauffrau, Retail Management
2020 - 2020
Completed vocational training as an Einzelhandelskauffrau at Max-Hachenburg-Schule. Gained practical skills and theoretical knowledge in retail management and sales.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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