Cecilia Genova

Tracked project progress and ensured deadlines were met across the team. Procured equipment, received vendor quotes, maintained inventory tracking, and scheduled shipments.

Created KPI metrics, designed data collection processes, and analyzed and presented results to clients. Built strong relationships with clients and vendors to understand business needs and provide realistic expectations.

Reduced utility integration QA time by improving process flows, optimizing software use, and collaborating with the development team. Tracked errors in integrations and met weekly with providers to reduce the average number of open errors by 97%.

Analyzed large sets of data, located and resolved discrepancies, and served as the main point of contact for status and error resolution. Provided support for users pertaining to issues and demonstrated processes within the system.

Studied Industrial Engineering at Louisiana State University, focusing on optimizing complex processes and systems. Gained foundational knowledge in engineering principles and their application in various industries.

Completed a Master in Business Administration at the University of New Orleans, developing advanced business acumen. Focused on strategic management, financial analysis, and leadership skills essential for modern business environments.