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Cecilia Genova

@ceciliagenova

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Project and Procurement Manager with expertise in data analysis.

United States

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What I'm looking for

I am looking for a role that fosters collaboration, encourages innovation, and offers opportunities for professional growth.

I am a dedicated Project and Procurement Manager with a strong background in data analysis and customer success. My experience includes managing projects remotely, ensuring deadlines are met, and optimizing procurement processes to enhance efficiency. I have a proven track record of building strong relationships with clients and vendors, which has been crucial in understanding their business needs and delivering tailored solutions.

In my previous roles, I have successfully created KPI metrics and designed data collection processes that have significantly improved project outcomes. My analytical skills have allowed me to run multiple linear regression models, providing insights that drive decision-making. I am passionate about implementing best practices and training teams to ensure successful project execution and client satisfaction.

Experience

Work history, roles, and key accomplishments

Current

Project and Procurement Manager

Current

Visia.ai

Apr 2025 - Present (3 months)

Tracked project progress and ensured deadlines were met across the team. Procured equipment, received vendor quotes, maintained inventory tracking, and scheduled shipments.

Project Management Procurement Inventory Management Vendor Management Process Improvement

Customer Success Manager

Visia.ai

Oct 2024 - Present (9 months)

Created KPI metrics, designed data collection processes, and analyzed and presented results to clients. Built strong relationships with clients and vendors to understand business needs and provide realistic expectations.

Customer Success KPIs Data Analysis Statistical Analysis Client Relationship Management

Implementation Manager on the Customer Success Team

Greenplaces

Mar 2023 - Present (2 years 4 months)

Reduced utility integration QA time by improving process flows, optimizing software use, and collaborating with the development team. Tracked errors in integrations and met weekly with providers to reduce the average number of open errors by 97%.

Customer Success Process Improvement Optimization Data Integration Troubleshooting

Microsoft NAV Implementation Manager

Louisiana Sugar Refining (LSR)

Jun 2020 - Present (5 years 1 month)

Analyzed large sets of data, located and resolved discrepancies, and served as the main point of contact for status and error resolution. Provided support for users pertaining to issues and demonstrated processes within the system.

Data Analysis ERP Software Microsoft NAV Troubleshooting User Support

Education

Degrees, certifications, and relevant coursework

Louisiana State University

Bachelor of Science, Industrial Engineering

Studied Industrial Engineering at Louisiana State University, focusing on optimizing complex processes and systems. Gained foundational knowledge in engineering principles and their application in various industries.

University of New Orleans

Master in Business Administration, Business Administration

Completed a Master in Business Administration at the University of New Orleans, developing advanced business acumen. Focused on strategic management, financial analysis, and leadership skills essential for modern business environments.