Open to opportunities

Cathrine Kekana

@cathrinekekana

Message

Dedicated receptionist with strong communication and organizational skills.

South Africa

Message

What I'm looking for

I am looking for a role that values teamwork and offers growth opportunities.

I am a dedicated and detail-oriented receptionist with experience in customer service and administrative support. My journey began at Amphi SA Training Academy, where I honed my skills in managing calls, welcoming visitors, and maintaining office organization. I take pride in creating a friendly atmosphere for clients and ensuring smooth operations.

At Prismaflex International RSA, I expanded my expertise as a Front Desk Clerk and Customer Service Representative. I efficiently handled client communications, managed artwork submissions, and ensured timely updates on job progress. My ability to adapt and work independently has been crucial in delivering exceptional service and maintaining high standards in my work.

Experience

Work history, roles, and key accomplishments

Customer Service Representative

Prismaflex International RSA

Jan 2022 - Mar 2022 (2 months)

Received artwork from clients with specifications and sent it to pre-press for quality checks. Updated clients and sales representatives daily on job progress, including readiness for delivery or collection.

Quality Control Client Communication Sales Support Production Coordination

Receptionist (Front Desk Clerk)

Prismaflex International RSA

Jan 2021 - Jul 2021 (6 months)

Managed front desk operations, including answering and forwarding calls, taking messages, and scanning delivery notes. Uploaded delivery notes to Silog and maintained stationary supplies, ordering them via Sage Evolution.

Data Entry Sage Evolution Office Administration Customer Service

Receptionist

Amphi SA Training Academy

Jan 2020 - May 2020 (4 months)

Assisted with answering and forwarding calls, welcoming visitors in a friendly manner. Maintained the printer and managed filing tasks.

Printer Maintenance Communication

Education

Degrees, certifications, and relevant coursework

Amphi SA Training Academy

National Certificate: Information Technology, Information Technology: End User Computing

2020 - 2022

Grade: NQF Level 3

Achieved competence in End User Computing (NQF Level 3 Certificate), covering various unit standards including using ICT in the organization, Microsoft Office Word, PowerPoint, Excel, Access, and web browsers for internet and email. This qualification is registered under SAQA.

Siyafunda CTC

Certificate, End User Computing

Successfully completed training in End User Computing, covering Microsoft Office Package, Internet & Email. Gained proficiency in essential computer applications and internet usage.

Mabotha Senior Secondary

National Senior Certificate, General Studies

Completed high school education, passing subjects including Setswana (Home Language), English (First Additional Language), Life Orientation, Mathematical Literacy, Agricultural Sciences, Geography, and Life Science. Achieved the National Senior Certificate, meeting minimum requirements for admission to diploma or higher certificate study.