At Excel Fitness, I led 110 employee relations investigations from January to September 2026, with none escalating to an EEOC charge. I turned evidence into documented findings and risk-calibrated corrective-action recommendations for an 800-employee region.
I built an investigation framework and HRIS ticketing workflow that reduced typical case time from 7–10 business days to 3–5. I also created an employee relations toolkit and recurring case-calibration huddles to support consistent investigation practices and policy interpretation.
At Delivery Logistics, LLC, I led an eight-person Employee Relations and Loss Prevention team and advised executive and operations leaders on workforce risk. Earlier, at Waitr Holdings, Inc., I built an interview and training program adopted nationwide; at Excel Fitness, I brought regional turnover from 41.3% down to 20.3%.
