Caterina Randazzo

I’m a detail-oriented Business Management graduate with hands-on experience in high-volume data entry, database maintenance, billing support, and administrative processing. I focus on accuracy, consistency, and efficiency in fast-paced, deadline-driven environments where confidential information must be handled with care.

In my role as a Client Associate (Billing & Data Entry Support) at IMA Financial Group, I performed high-volume data entry of billing, invoice, and account information into internal systems. I processed client billing records, payments, and account updates within structured databases while communicating with clients about billing inquiries, past due balances, and payment processing.

I also coordinated with insurance carriers to verify and update account and billing information, and I maintained and updated confidential records with precise attention to detail. That blend of data accuracy and stakeholder communication is where I add the most value.

Earlier, as a Registration Clerk (Temporary) at the Board of Elections in Queens, NY, I processed and maintained high-volume voter registration data within government database systems. I performed accurate data entry, document verification, and record updates under strict deadlines, while also providing front-desk support and supporting daily administrative operations and team workflow coordination.