Open to opportunities

catana adela

@catanaadela

Message

Service Advisor and workshop receptionist who streamlines customer service, scheduling, and back-office administration.

Italy

Message

What I'm looking for

I’m looking for remote work where I can handle customer support, back-office administration, virtual assistance, and data entry—using my strong accuracy, scheduling ability, and customer-first mindset to keep operations running smoothly.

I’m a Service Advisor / Workshop Receptionist focused on delivering smooth customer reception and reliable service coordination. I handle phone calls, appointment scheduling, and customer/vehicle data entry, while supporting daily back-office tasks like invoicing, payment collection, and transaction recording.

Across fast-paced environments, I’ve also supported spare parts tracking, stock requests, and order coordination, working closely with mechanics and management to protect service priorities and customer satisfaction. I’m currently seeking remote opportunities in customer support, back office, virtual assistance, data entry, and operations support, bringing strong reliability, attention to detail, and quick learning to every task.

Experience

Work history, roles, and key accomplishments

Service Advisor / Reception

Renault & Dacia Starservice

Jan 2024 - Jan 2025 (1 year)

Managed workshop customer reception and handled phone inquiries for appointments and service information. Supported invoicing, payment collection, transaction recording, and service-intake scheduling while coordinating with mechanics and spare-parts requests.

Invoicing Payment Processing Customer And Vehicle Data Entry Transaction recording Administrative Coordination

Food Production Operator

Greencore Group Plc

Jan 2019 - Jan 2023 (4 years)

Prepared and weighed food products and ingredients according to production standards, following procedures for packaging and product handling. Completed quality checks while complying with hygiene, cleanliness, and safety requirements, supporting production targets through accurate teamwork.

Food Preparation Ingredient Weighing Packaging Teamwork Process Compliance

Shelf Stocking Assistant

Alanservices S.R.L.

Jan 2025 - Present (1 year 5 months)

Refilled and organized store shelves, maintained product display standards, and supported price labeling. Assisted with reception, data entry, stock coordination, and ensured inventory alignment by checking stock levels and reporting shortages.

Merchandising Data Entry Customer Service