Open to opportunities

keertan kumar

@keertankumar

Message

Dependable and driven Operations Leader

Luxembourg

Message

What I'm looking for

Looking for a challenging opportunity to expand my horizons and take on new responsibilities, with a focus on leadership, program management, and data analysis.

As a seasoned Operations Manager with 9+ years of experience, I have developed strong interpersonal skills, technical expertise, and business acumen. My expertise lies in leadership, analytical thinking, and time management, with a proven track record of driving KPIs and optimizing processes.

In my previous roles, I have successfully led teams of 100+ employees, managed programs, and implemented process improvements using Six Sigma principles. I am proficient in MS Excel, SQL, and Tableau, and have a strong understanding of data visualization and reporting.

I am a results-driven professional with a passion for coaching and mentoring, and have a strong ability to foster effective working relationships with internal and external customers. I am always looking for challenging opportunities to expand my horizons and take on new responsibilities.

Experience

Work history, roles, and key accomplishments

Current

Manager-I, ML Data Operations

Current

AMAZON

Oct 2020 - May 2024 (3 years 7 months)

Led a team of over 100 employees in the Global Operations - AI team at Amazon, driving KPIs for quality and inventory control across multiple regions. Managed large-scale hiring initiatives and optimized operational processes using Six Sigma principles, resulting in significant improvements in performance metrics.

Leadership Program Management SQL Six Sigma Data Analysis Stakeholder Management Excel Tableau Coaching Inventory Management

Subject Matter Expert (SME), ML Data Operations

AMAZON

Mar 2019 - Oct 2020 (1 year 7 months)

Led a team of 10 associates, focusing on performance optimization through data insights and mentoring. Managed inventory accounts for fulfillment centers, achieving significant cost savings while ensuring quality output through rigorous metric analysis.

Team Leadership Data Insights SQL Excel Performance Management Inventory Management Reporting Tableau R Kibana

RC Associate, ML Data Operations

AMAZON

Oct 2017 - Mar 2019 (1 year 5 months)

Worked on image annotations for inventory defect identification in Amazon's global warehouses. Maintained key program metrics to ensure consistent quality output.

Annotating Quality Control Data Management Performance Metrics Team Collaboration Reporting SQL Excel

Process Executive

Keertan Consultants PVT. LTD.

Aug 2016 - Sep 2017 (1 year 1 month)

Designed workflow models and led a team to optimize staffing and performance. Conducted training sessions and generated reports for audits, establishing strong business relations with client banks.

Workflow Design Team Leadership Excel Reporting Training Performance Analysis Staffing

Graduate Engineer Trainee

HCL TECHNOLOGIES

Feb 2015 - Aug 2016 (1 year 6 months)

Administered Exchange Server for a major client, performing trend analysis and presenting findings to senior leadership to improve service level agreements.

Trend Analysis Reporting Client Management Technical Support