Carter Mugabe

I am a dynamic Sales Officer with a proven track record at Phoenix All City Rwanda Limited, where I have significantly enhanced customer satisfaction and boosted sales through strategic relationship building and sales process engineering. My expertise in promotional sales events and technical support has enabled me to achieve key organizational objectives consistently. I pride myself on my strong proficiency in brand building and my ability to leverage both hard and soft skills to exceed sales targets.

In my role at Phoenix All City, I enhanced customer satisfaction by providing timely follow-ups and personalized service. I cultivated strong relationships with clients, establishing trust and loyalty, which directly contributed to boosting sales performance. By identifying high-potential leads and implementing sales training initiatives for new team members, I improved overall performance and productivity. My commitment to delivering process improvement solutions has been instrumental in achieving organizational objectives and key metrics.