Okunlola Odunola
@okunlolaodunola
Results-driven sales professional with a passion for client relationships.
RwandaWhat I'm looking for
I am a results-driven Sales Professional with over three years of experience in driving sales growth and cultivating client relationships across various industries, including Education, Healthcare, and Retail. My proven track record includes consistently surpassing sales quotas and enhancing client retention through targeted campaigns and effective team leadership.
One of my key achievements includes leading the implementation of an innovative lead-generation process that improved conversion rates by 30%, significantly contributing to revenue growth and market share expansion. I excel in using data-driven insights to enhance product offerings and foster business partnerships, ensuring measurable results and client satisfaction.
With a strong focus on strategic planning and communication, I have successfully boosted overall revenue and customer satisfaction in my previous roles. I am dedicated to optimizing customer engagement strategies and delivering exceptional service, positioning myself as a valuable asset to any organization.
Experience
Work history, roles, and key accomplishments
Student Support Intern
University of Tourism, Technology and Business Studies
Mar 2024 - May 2024 (2 months)
Generated new leads and closed high-value deals with international students, increasing revenue by 5% and surpassing international student quotas by 2%. Developed targeted sales campaigns and optimized outreach strategies, resulting in a 20% boost in media engagement and a 10% increase in overall sales pipeline growth.
Sales and Customer Service Officer
Export Worldlink Concept
May 2019 - Oct 2021 (2 years 5 months)
Fostered strong client relationships through proactive support and resolved complex service issues, maintaining a client satisfaction score (CSAT) of 80%+ and an average first-contact resolution (FCR) rate of 70%. Promoted a range of services to the existing client base, which drove a 25% increase in referral sales and contributed to consistently achieving 85% of monthly revenue targets.
Sales and Customer Solution Intern
Foodco Nigeria Limited
Oct 2018 - May 2019 (7 months)
Managed an extensive client portfolio and implemented targeted up-selling strategies to grow retail product adoption, achieving a 20% increase in cross-sell ratio and contributing to a 10% rise in average revenue per user (ARPU). Orchestrated telemarketing initiatives that successfully raised customer engagement, resulting in a 15% increase in sales figures and achieving 110% of monthly call targe
Education
Degrees, certifications, and relevant coursework
University of Tourism, Technology, and Business Studies
Bachelor of Science, Business and Information Technology
Completed a Bachelor of Science (BSc) in Business and Information Technology. This program provided a strong foundation in both business principles and information technology applications.
Oyo State College of Health Science and Technology
National Diploma, Environmental Health
Obtained a National Diploma (ND) in Environmental Health. The curriculum focused on public health practices and environmental science.
Tech stack
Software and tools used professionally
Availability
Location
RwandaAuthorized to work in
Job categories
Interested in hiring Okunlola?
You can contact Okunlola and 90k+ other talented remote workers on Himalayas.
Message OkunlolaFind your dream job
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
