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carolyne User

@carolyneuser

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Experienced personal assistant and office admin enhancing corporate efficiency.

Kenya

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What I'm looking for

I seek a role that values efficiency and offers opportunities for growth.

I am an experienced personal assistant and office administrator with over three years of success in improving workflows and managing priorities in fast-paced corporate environments. My background includes providing comprehensive administrative support, managing client communications, and organizing large-scale events. I thrive in dynamic settings where I can contribute to enhancing operational efficiency.

At Smollan Kenya Limited, I effectively managed office supplies, negotiated with vendors, and coordinated travel arrangements for staff. My role required meticulous attention to detail and the ability to handle sensitive information with discretion. In my subsequent position as a Public Relations Executive, I collaborated with high-profile clients like Netflix and Apple Music, executing impactful promotional campaigns and building strong media relationships.

My academic background in Communication Studies has equipped me with the skills to craft compelling narratives and manage public relations strategies effectively. I am passionate about leveraging my skills to contribute to a team that values innovation and excellence.

Experience

Work history, roles, and key accomplishments

Current

Public Relations Executive

Current

Anyiko Public Relations

Feb 2022 - Oct 2024 (2 years 8 months)

Collaborated with high-profile clients to create impactful promotional campaigns. Managed media outreach, organized press conferences, and crafted press releases to enhance client visibility. Developed comprehensive PR strategies and tracked media coverage for campaign effectiveness.

Public Relations Campaign Strategy Press Release Writing Event Coordination Media Coverage Analysis Client Management Communication Skills

Current

Public Relations Executive

Current

Anyiko Public Relations

Feb 2022 - Oct 2024 (2 years 8 months)

Collaborated with high-profile clients to create impactful promotional campaigns. Managed media outreach, organized press conferences, and crafted press releases to enhance client visibility. Designed PR strategies and executed media tours while tracking campaign effectiveness.

Public Relations Campaign Strategy Press Release Writing Event Coordination Media Coverage Analysis Client Management Communication Skills Strategic Planning Relationship Building

Administrative and Personal Assistant

Smollan Kenya Limited

Dec 2017 - Feb 2020 (2 years 2 months)

Provided comprehensive administrative support, managed office supplies, and coordinated schedules for the Country Manager. Successfully negotiated with vendors and maintained client communication while handling sensitive information with discretion. Organized large-scale events and managed visa applications for expatriates.

Office Management Document Management Client Communication Event Planning Microsoft Office Calendar Management Travel Coordination Confidentiality

Administrative and Personal Assistant

Smollan Kenya Limited

Dec 2017 - Feb 2020 (2 years 2 months)

Provided comprehensive administrative support, managed office supplies, and coordinated schedules for the Country Manager. Developed strong vendor relationships and handled sensitive documentation with confidentiality. Successfully organized large-scale events and managed client communications.

Office Management Document Management Scheduling Client Communication Event Planning Microsoft Office Travel Coordination

Communications Research Assistant

Office of The President H.E Mwai Kibaki

Oct 2016 - Jan 2017 (3 months)

Conducted research on the political career of H.E Mwai Kibaki and summarized findings for the Head of Communications. Assisted in editorial decisions and produced engaging content while supporting various tasks as directed.

Research Content Creation Communication Summarization Team Collaboration Organizational Skills

Communications Research Assistant

Office of The President H.E Mwai Kibaki

Oct 2016 - Jan 2017 (3 months)

Conducted research on political achievements and organized findings for the Head of Communications. Assisted in editorial decisions and contributed to content production.

Research Content Production Communication Skills

Public Relations and Marketing Intern

Engage Burson Marsteller

Feb 2016 - Apr 2016 (2 months)

Contributed to PR campaigns for major clients, built media kits, and secured media coverage. Wrote press releases and collaborated on social media content, enhancing unified messaging for various campaigns.

Public Relations Marketing Press Release Writing Media Relations Campaign Development Communication Skills Team Collaboration Client Engagement Creative Writing

Public Relations and Marketing Intern

Engage Burson Marsteller

Feb 2016 - Apr 2016 (2 months)

Assisted in PR campaigns for major clients, built media kits, and secured media coverage. Contributed to press releases and social media content, enhancing overall campaign effectiveness.

Public Relations Press Release Writing Social Media Communication Skills