Open to opportunities

Caroline Kissane

@carolinekissane

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Strategic communications professional skilled in carrier development, marketing, and data-driven campaign optimization.

United States

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What I'm looking for

I seek a role combining communications or logistics operations with measurable impact, collaborative culture, growth opportunities, and data-driven responsibilities.

I am a strategic communications professional with hands-on experience in carrier development, marketing, and media campaigns, blending operational efficiency with creative problem-solving. At Echo Global Logistics I built and maintained a reliable carrier base, coordinated daily operations with 20+ carriers, and managed 200+ loads monthly while negotiating competitive rates.

I have marketing and communications experience from Gensler and City Savvy Media, where I supported PR pitches, social media campaigns, and data-driven optimizations for client media plans. My international internship and study abroad in Luxembourg strengthened my cross-cultural communication, time management, and adaptability.

I bring strong attention to detail, customer service orientation, and the ability to multitask in fast-paced environments. I seek roles that leverage my blend of logistics operations, marketing strategy, and analytics to drive measurable outcomes.

Experience

Work history, roles, and key accomplishments

Current

Carrier Development Associate

Current

Echo Global Logistics

Jun 2024 - Present (1 year 7 months)

Built and maintained a reliable carrier base, coordinated daily operations with 20+ carriers, and booked 200+ loads monthly while negotiating competitive rates to ensure on-time freight performance.

Carrier Freight Brokerage Carrier Relations Operations Coordination Customer Service

Marketing and Communications Intern

Gensler

Jun 2023 - Aug 2023 (2 months)

Supported marketing department with on-site project inspections, produced PR pitches, and assisted in social media campaigns that improved engagement through metrics analysis.

Public Relations Social Media Content Creation Campaign Analysis

Media Intern

City Savvy Media

Aug 2022 - Dec 2022 (4 months)

Developed and implemented digital custom content campaigns, optimized media plans using performance data, and gained international experience in media and advertising.

Digital Media Content Strategy Media Planning

Education

Degrees, certifications, and relevant coursework

Miami University

Bachelor of Arts, Strategic Communications

2020 - 2024

Activities and societies: Member of Kappa Kappa Gamma

Bachelor of Arts in Strategic Communications with coursework in statistics, media technology, management, public relations, and media law and ethics; active in Kappa Kappa Gamma.

Miami University, Luxembourg

Study Abroad, Strategic Communications

2022 - 2022

Activities and societies: Internship at City Savvy Media

Study abroad semester at Miami University’s Luxembourg campus while interning at City Savvy Media, gaining international media and cross-cultural communication experience.