Open to opportunities

Fiona Dolan

@fionadolan

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Communications and marketing professional skilled in campaign strategy, events, and stakeholder engagement.

United States

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What I'm looking for

I seek a marketing or communications role focused on campaign strategy, events, CRM optimization, and measurable engagement growth within a collaborative team.

I am a communications and marketing professional with experience designing global outreach campaigns, managing attendee communications for large international conferences, and supporting corporate website and HR initiatives. I combine hands-on event coordination with CRM improvements and content optimization to drive engagement and operational efficiency.

At Worldwide Events, I increased engagement by 18% and response rates by 25% while streamlining meeting logistics for 50+ global events and managing communications for over 600 international attendees. Previously, I supported Wilcox Industries by proofreading and optimizing website content, reviewing 100+ legal contracts under NDA, and digitizing 200+ HR documents to improve internal access and compliance.

I bring proven budget management and leadership from my time in student government, where I managed annual budgets over $50,000, grew event attendance by 40%, and planned multiple large-scale events. I seek roles where I can leverage campaign strategy, Salesforce database management, and event planning to deliver measurable results and improve stakeholder experiences.

Experience

Work history, roles, and key accomplishments

Buyer Experience Intern

Worldwide Events

Jan 2025 - May 2025 (4 months)

Designed and executed global outreach campaigns that increased engagement 18% and response rates 25%; managed communications with 600+ international attendees and streamlined logistics for 50+ events, reducing scheduling conflicts 30%.

Campaign Strategy CRM Event Planning Outreach Data Analysis Project Coordination

Barista

Starbucks Coffee Co.

Jun 2020 - Jan 2024 (3 years 7 months)

Delivered consistent customer service that increased repeat visits, promoted new products to drive sales growth, and maintained high standards of visual merchandising and brand consistency.

Customer Service Visual Merchandising Teamwork Time Management

Communication / Marketing / HR Intern

Wilcox Industries Corporation

Jun 2023 - Aug 2023 (2 months)

Reviewed and edited 100+ legal contracts to improve accuracy and compliance, optimized website content for launch, and digitized 200+ HR documents to streamline administrative processes.

Content Editing Contract Review HR & Administration Copywriting Cross Functional Collaboration

Education

Degrees, certifications, and relevant coursework

Roger Williams University

Bachelor of Arts, Communication and Media Studies

Activities and societies: Student Senate & Inter-Class Council Treasurer & Secretary; managed budgets, developed promotional campaigns, and oversaw large-scale events.

Completed a Bachelor of Arts in Communication and Media Studies with a Marketing minor, graduating May 2024.