Carolina Vieira

Works in a high-acuity hospital environment supporting complex clinical workflows across neurosurgery and ophthalmology units. Coordinates pre-operative and post-operative processes, maintains accurate documentation, and manages concurrent priorities while adhering to strict protocols and supporting patient pathway operations.

Managed guest relations including check-ins, check-outs, and customer support, while handling bookings and ensuring accurate scheduling. Coordinated the cleaning team to maintain service standards and supported day-to-day operations for a consistent guest experience.

Delivered general care within a residential facility by managing daily coordination processes and prioritizing tasks to ensure continuity of care. Maintained documentation for compliance, collaborated with multidisciplinary teams, and helped uphold quality and patient-centered safety standards.

Supported daily operations in a long-term care facility by assisting with coordination of care activities and maintaining accurate documentation. Assisted with organizing treatments and medication schedules, monitoring patient conditions, and supporting communication between staff, patients, and families.

Provided patient care in a fast-paced NHS hospital environment for adults with complex respiratory conditions, supporting coordination across multiple cases. Maintained timely clinical documentation, collaborated with multidisciplinary teams, and supported discharge processes and continuity of care.

Pursuing a postgraduate specialisation in Health Services Management.

Completed a Bachelor's Degree in Nursing, covering core study areas in nursing and midwifery.