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@marciaferreira
Experienced Healthcare Professional with a focus on patient-centered outcomes.
I am an experienced healthcare professional with over 27 years in the field, specializing in clinical management and healthcare operations. My journey has taken me through diverse clinical settings, where I have honed my skills in streamlining operations and enhancing patient care. I pride myself on my ability to navigate complex healthcare environments, delivering insightful strategies that connect stakeholders and guide teams towards efficient outcomes.
Throughout my career, I have led numerous healthcare initiatives, ensuring compliance with local and international standards. My roles have included positions such as International Nurse with EULEX Kosovo and Clinical Operations Officer with Iqarus, where I successfully coordinated clinical operations and improved service delivery. I am passionate about fostering collaboration among healthcare providers and stakeholders, driving performance improvements, and mentoring colleagues to achieve their goals.
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Work history, roles, and key accomplishments
EULEX Kosovo
Oct 2021 - Present (4 years 1 month)
Led efforts to align healthcare delivery systems with local and international standards, ensuring patient safety and high-quality care in emergency settings and challenging environments. Worked closely with teams to advise on healthcare operations, providing valuable insights into service improvements and best practices.
Iqarus
Mar 2021 - Oct 2021 (7 months)
Coordinated clinical operations in an international setting, ensuring smooth collaboration between local providers and international teams. Managed documentation and reporting to ensure healthcare processes were efficiently supported.
Iqarus
Jun 2019 - Feb 2021 (1 year 8 months)
Oversaw healthcare operations and led teams to ensure effective service delivery in challenging environments. Played a key role in advising leadership on strategies for improving patient outcomes and streamlining healthcare processes.
Holland America Group
Jan 2017 - Jun 2019 (2 years 5 months)
Managed healthcare teams aboard international vessels and delivered direct care, ensuring patient safety and high-quality care in unique operational settings. Provided leadership and support in delivering consistent, patient-centered care across diverse environments.
King Abdulaziz Medical City
Oct 2015 - Jan 2017 (1 year 3 months)
Focused on delivering high-quality care in a fast-paced, high-acuity unit. Collaborated with multidisciplinary teams to ensure optimal patient outcomes for patients with coronary problems.
Hospital & University Centre of Coimbra (HUC)
Aug 2013 - Sep 2015 (2 years 1 month)
Assisted in coordinating clinical trials and patient care initiatives, working closely with research teams and healthcare providers. Delivered high-quality care to patients with heart failure and prepared some for coronary transplant.
Coimbra Hospital Centre (CHC)
Aug 1997 - Aug 2013 (16 years)
Assisted in coordinating clinical trials and patient care initiatives, working closely with research teams and healthcare providers. Delivered high-quality nursing care to patients and families with infectious diseases in accordance with «Regulation of the Nurse Competency Profile General Care».
Degrees, certifications, and relevant coursework
Masters, Intervention in Risk Behaviours
Completed a Master's degree focusing on intervention strategies for risk behaviors. This program provided in-depth knowledge and skills relevant to addressing complex social and health challenges.
License Degree in Nursing, Nursing
Undertook a Complementary Training Year in Nursing, which led to a License Degree. This advanced training built upon foundational nursing knowledge, enhancing clinical competencies.
Bachelor’s Degree in Nursing, Nursing
Completed an Advanced Nursing Course, earning a Bachelor’s degree in Nursing. This program provided comprehensive education in nursing principles and practices, preparing for professional roles.
Software and tools used professionally
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