At CITI, I support KYC preparation, due diligence, and approval, reviewing customer profiles and transaction activity against AML controls and regulatory requirements. I manage KYC workflow activities from initiation through approval and escalate compliance and control issues when needed.
At Amazon, I took end-to-end ownership of reporting automation through ETL pipelines and investigated customer-impacting issues using SQL and dashboards. My work also included identifying recurring risk and compliance gaps, supporting SOP updates, and improving case management and reporting processes.
