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Carolina Saenz

@carolinasaenz1

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Customer support specialist at Tito & Friends, processing invoices and maintaining business records.

Austria

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At Tito & Friends (Market Research), I created outgoing invoices, processed incoming invoices, and maintained organized business records. I also worked with Freshdesk, Ariba SAP, iDoklad, and Billomat while supporting daily administrative and operational activities.

At Starbucks, I processed cash and card transactions and responded to customer requests. At Kajot Intacto, I handled customer pay-ins and pay-outs and maintained records of financial transactions and inventory.

Experience

Work history, roles, and key accomplishments

Assistant Bookkeeper / Office Assistant

Tito & Friends

Oct 2025 - Aug 2026 (10 months)

Created outgoing invoices and processed incoming invoices. Managed business documentation and supported daily administrative and operational activities.

Freshdesk SAP Ariba IDoklad Billomat CRM Invoice Processing Data Entry Record keeping

Barista

Starbucks

Jun 2025 - Oct 2025 (4 months)

Processed cash and card transactions. Responded to customer requests and delivered friendly, efficient customer service in a fast-paced environment.

Cash Handling Customer Service Point of Sale

Casino Cashier / Registration

Kajot Intacto

Jan 2023 - Jan 2025 (2 years)

Processed customer transactions, including pay-ins and pay-outs accurately. Maintained detailed records of daily financial transactions and inventory.

Cash Handling Financial Transactions Record keeping Inventory Management