Open to opportunities

Carolina Rodriguez

@carolinarodriguez1

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Human Resources professional specializing in onboarding, employee integration, and retention.

Mexico

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What I'm looking for

I am looking for a role where I can optimize onboarding experiences, collaborate cross-functionally, measure impact, and improve retention through process and training enhancements.

I am a Human Resources professional with a Master's degree in Business Administration and focused experience designing and managing end-to-end onboarding programs. I specialize in creating welcoming, efficient processes that accelerate new hire integration and improve early productivity.

In my recent role as Commercial and Onboarding Specialist I implemented a streamlined onboarding process in Monterrey that improved new employee understanding and satisfaction, established strategic relationships as a primary liaison, and developed welcome materials to drive adoption.

I have managed full onboarding cycles for 15+ new employees, redesigned orientation programs to raise participant satisfaction, and produced dashboards and reports to monitor process performance and continuous improvement.

I bring strong communication, project management, and cross-functional collaboration skills, plus hands-on experience with Microsoft Office, Google Workspace, Salesforce, Asana, Slack, Canva and Miro to deliver measurable improvements in retention and time-to-productivity.

Experience

Work history, roles, and key accomplishments

Commercial and Onboarding Specialist

Conlino

Jan 2023 - Jan 2025 (2 years)

Implemented a streamlined onboarding process that improved new-employee understanding and satisfaction and established strategic liaison relationships for efficient transitions.

Onboarding Data Management Process Improvement Microsoft Office Google Workspace

Talent Acquisition Administration Analyst

HR Element

Jan 2022 - Dec 2022 (11 months)

Identified and resolved operational incidents, produced reports and dashboards, and supported talent and organizational management to improve operational efficiency and internal customer satisfaction.

Talent Acquisition Incident Management Reporting Dashboarding Process Improvement Asana Miro Slack

Community Manager

Sense Agency

Jan 2020 - Jan 2021 (1 year)

Managed social media and digital platforms, coordinated visual content production, and delivered monthly KPI reports that informed opportunities to strengthen digital presence.

Social Media Management Competitor Analysis KPIs Digital Strategy Canva Mailchimp

Patient Access Coordinator

Harmony Bay Wellness - Advantage Behavioral Health

Jan 2018 - Jan 2021 (3 years)

Led welcome and support processes to ensure efficient onboarding and personalized attention, managing multichannel communication and secure data capture for patient intake.

Onboarding Patient Intake Data Privacy Customer Service Process Management Salesforce Microsoft Office