At Cetoco Free Trade – Proyecto Monetta, I documented more than 200 user stories for integrated mobile, frontend, and backend platforms, working with business and development teams. I also prioritized the Jira backlog through Agile/Scrum ceremonies.
I designed test matrices and carried out functional QA, including regression and exploratory testing. This systematic approach reduced production incidents by about 50% and improved the app’s agility.
At Centro Comercial Buga Plaza, I restructured a seven-person cleaning and maintenance operation, reducing absence due to medical leave by about 80%. I also introduced inventory controls that eliminated shortages caused by planning errors, without increasing resources.
Across my process and operations work, I’ve documented and standardized processes, developed Balanced Scorecard indicators, and supported accounting projects through reconciliations and internal audits. I hold a degree in Industrial Engineering and certifications in integrated management systems auditing and software testing fundamentals.
