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Elizabeth Pantoja

@elizabethpantoja

Project and operations leader at EMCALI who documented business requirements and process flows for investment projects.

At EMPRESAS MUNICIPALES DE CALI (EMCALI), I documented business and functional requirements and validated them with users and area leaders for investment projects.

At DEPARTAMENTO ADMINISTRATIVO NACIONAL DE ESTADÍSTICA DANE, I planned and monitored field operations for the Censo Económico Nacional Urbano, achieving 100% coverage in the economic unit count operation.

At GRUPO EMPRESARIAL COOPERATIVO COOMEVA, I helped launch the VIDE system in six months and consolidated all functional requirements for a new information system. Earlier, at SIDERÚRGICA DE OCCIDENTE, I implemented document management software and supported recertification to ISO 9001 V2008 and NTC 2289.

Experience

Work history, roles, and key accomplishments

Profesional Especializado de Apoyo

Empresas Municipales de Cali (EMCALI)

Oct 2025 - Jun 2026 (8 months)

Provided specialized professional support in gathering, analyzing, and documenting functional and non-functional requirements, and creating BPMN process flows to support business needs in investment projects.

Requirements Analysis BPMN Process Modeling Documentation

Gestor Operativo/Gerente de Zona

Departamento Administrativo Nacional de Estadística DANE

Sep 2023 - Dec 2024 (1 year 3 months)

Planned, monitored, and controlled the field operation of the National Urban Economic Census (CENU) in assigned municipalities, including testing collection processes and designing optimal collection plans.

Operations Management Field Operations Planning Monitoring Control

Ingeniera de Operaciones, Procesos y Productividad

Grupo Empresarial Cooperativo Coomeva

Jun 2021 - Jul 2023 (2 years 1 month)

Identified business needs regarding people, processes, and technology to align the business model with strategic objectives, and implemented improvement projects to increase productivity and efficiency.

Process Improvement Lean Requirements Consolidation System Implementation

Profesional Cargas de Trabajo/Coordinador

Consultora Estrategica Integral CEINTE

Jun 2020 - Jun 2021 (1 year)

Conducted workload studies for the Colombian Institute of Family Welfare (ICBF) and designed staffing, processes, and job manuals for institutional redesign of the National Civil Registry.

Workload Evaluation Process Design Organizational Design Job Documentation

Ingeniera de Procesos, Analista Nacional de Ingeniería

Grupo Empresarial Cooperativo Coomeva - Medicina Prepagada

Sep 2015 - Oct 2018 (3 years 1 month)

Supported the definition of objectives and strategies to increase productivity and efficiency, aligned Lean Six Sigma with corporate strategic direction, and facilitated the implementation of Lean culture.

Lean Six Sigma Process Improvement Automation Digital Applications

Director de Calidad

Siderúrgica de Occidente

Dec 2013 - Aug 2015 (1 year 8 months)

Maintained the quality management system aligned with organizational guidelines, ensured product requirements were met throughout production, and implemented document management software.

Quality Management ISO 9001 Document Management Assurance