At Banco Manabí, I provide technical support and manage technology infrastructure, from diagnosing root causes to resolving hardware and technology incidents.
I configure and deploy computers for the corporate network and manage Active Directory users, access, and security policies. I also help maintain service continuity by meeting SLAs and overseeing work by external providers.
Previously, I supported computer installations and incident resolution at Banco Guayaquil, helping maintain equipment availability and network performance. My background includes Windows, macOS, and Linux support, along with a master's degree in Information Security.
