Carlos J Torres

I’m a professional with over fifteen years of experience in technical support, telecommunications, and IT services. I bring a practical, service-first mindset—fixing issues fast while keeping systems stable and secure.

I support PBX and VoIP environments and help clients through installations, onboarding, NVR and Watchdog configuration, and technical training. I work across Windows and Linux operating systems, and I’ve handled connectivity areas like ADSL, HFC, and satellite—plus IP video surveillance monitoring.

I’m also a bilingual English/Spanish interpreter with 14 months of professional experience in medical and community interpreting. In healthcare and community/legal settings, I provide accurate, neutral, and confidential language support, adapting quickly to high-stakes scenarios while maintaining strict ethical standards.

I’m known for conflict resolution, technical training, and cross-functional communication. I take compliance seriously—demonstrating experience with HIPAA, PII, SPII, and GDPR requirements when handling sensitive and regulated information.