Carlos Eduardo Pérez Esté
@carloseduardoprezest
I build and support reliable IT infrastructure, networks, virtualization, and end-user technology environments.
VenezuelaWhat I'm looking for
I've supported IT infrastructure, networks, and end users for more than 15 years across telecom, consulting, banking, and client environments.
At IP Sound and Technology, I install and maintain telecom infrastructure, FTTH connectivity, security, audio, and home-automation systems. I also manage virtualized environments using Proxmox and Docker containers.
Previously, I led Tier 1 support at Nextpointe LLC, administering Cisco, Meraki, Windows Server, Active Directory, DHCP, and VMware environments while keeping service commitments on track.
Experience
Work history, roles, and key accomplishments
IT Infrastructure & Network Technician
IP Sound and Technology
Jun 2018 - Present (8 years 3 months)
Provide installation, maintenance, troubleshooting, relocation, and update support for technology infrastructure at telecom sites. Install FTTH fiber-optic cabling and manage virtualized environments using Proxmox and Docker containers.
IT Consultant
Carlos Eduardo Pérez Technology Advice
Dec 2009 - Present (16 years 9 months)
Provide client-facing IT consulting, maintenance, and technical support for business technology environments. Support PC and Mac hardware/software maintenance, LAN network installation, and infrastructure upgrades.
Tier I Manager
Nextpointe LLC
Jun 2016 - Dec 2020 (4 years 6 months)
Coordinated Level 1 support for Cisco IP Telephony environments and managed a technical support team to meet contractual response-time and service commitments. Administered Cisco Call Manager, Cisco ASA, Catalyst switches, Cisco Meraki, Windows Server, Active Directory, and DHCP.
Systems Manager
New Advertising Corporation
Jun 2007 - Dec 2009 (2 years 6 months)
Performed PC hardware/software maintenance and implemented Windows Server environments.
Installed and maintained PC hardware and software for bank offices in Caracas and Bogotá. Supported enterprise applications including Lotus Notes, Radia, and Active Directory, and configured the global BlackBerry Enterprise Server environment.
Manager
Turumo Connection Center
Feb 2006 - Jun 2006 (4 months)
Managed computer assembly, local-network setup, and administrative systems maintenance.
Point of Sale Programmer / Technical Support
Minicomputing Systems
Jul 2001 - Jan 2003 (1 year 6 months)
Reprogrammed Banco Mercantil point-of-sale terminals on site and provided technical support by phone and on site for point-of-sale systems.
Education
Degrees, certifications, and relevant coursework
Nueva Esparta University
Electrical Engineer, Electrical Engineering
Earned a degree in Electrical Engineering from Nueva Esparta University.
Madison Learning Center
High School Diploma, General Studies
Completed a bilingual high school diploma at Madison Learning Center.
Tech stack
Software and tools used professionally
Availability
Location
VenezuelaAuthorized to work in
Salary expectations
Social media
Skills
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