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Carlos Andres Bernal Aragón

@carlosandresbernalar

Customer service and sales professional with ÉXITO and TIGO experience, handling inventory and supporting customer sales.

Colombia
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What I'm looking for

I’m looking for full-time work where I can contribute my experience in customer service, sales, logistics, and inventory management while continuing to develop my professional knowledge.

At SURTIDORA DE CONFECCIONES, I worked as an Orientador De Atención Y Servicio Al Cliente, handling inventory, receiving and dispatching merchandise, and keeping warehouse records up to date.

I also worked in sales roles with ÉXITO, TIGO, CLARO, and AUTECO, supporting customers, maintaining client information, and carrying out sales and merchandising activities. I studied Economics through the seventh semester at UNIVERSIDAD POPULAR DEL CESAR and completed technical training in accounting and finance.

Experience

Work history, roles, and key accomplishments

SC

Orientador De Atención Y Servicio Al Cliente

Surtidora De Confecciones

May 2018 - Dec 2018 (7 months)

Controlled and managed inventory, received merchandise from suppliers, dispatched goods to the counter, and maintained warehouse order and cleanliness. Organized storage by brand and kept updated records of incoming and outgoing goods.

CC

Auxiliar De Bodega

Comercializadora Center

Jun 2017 - Feb 2018 (8 months)

Managed inventory control, received merchandise from suppliers, dispatched goods to the counter, and maintained warehouse order and cleanliness. Organized storage by brand and ensured accessibility.

XS

Vendedor De Entretenimiento

Éxito (Multiempleos S.A)

Feb 2017 - Mar 2017 (1 month)

Executed customer portfolio maintenance, informed clients of promotions and new launches, increased distribution and billing, and performed merchandising functions at the point of sale.

TG

Asesor PDA Y PDV

Tigo (Globalcom)

May 2016 - Oct 2016 (5 months)

Executed commercial tasks related to training and problem-solving to increase company revenue. Created databases and visited clients to provide quality service.

CN

Asesor Comercial

Claro (C.I. Tierra De Negocios)

Jan 2015 - Nov 2015 (10 months)

Provided personalized and efficient service to ensure customer satisfaction, achieving pre-sale, sale, and post-sale. Increased sales and company revenue through telemarketing and client visits.

AA

Asesor Comercial

Auteco (Distribuciones Alimar)

Jan 2014 - Jun 2014 (5 months)

Identified, evaluated, and qualified clients to establish a link between client and company. Contributed to problem-solving, managed sales zones, and integrated into marketing activities.

Education

Degrees, certifications, and relevant coursework

Universidad Popular del Cesar logoUC

Universidad Popular del Cesar

Bachelor's Degree, Economics

Pursuing a degree in Economics, currently in the seventh semester.

UP

UPARSISTEM

Technical Degree, Accounting and Finance

Completed a technical program as a systematized accounting and financial assistant.

PC

Politécnico Superior de Colombia

Diploma, Financial Management

Completed a diploma in Financial Management and a diploma in Pharmaceutical Services Administration.

PC

Politécnico Superior de Colombia

Diploma, Pharmaceutical Services

Completed a diploma in Pharmaceutical Services Administration.

SENA logoSE

SENA

Technical Degree, Business Administration

Completed technical training in Productivity and Competitiveness in the Organization, Customer Service, and Human Resources Administration.

IG

Institución Educativa Manuel Germán Cuello Gutiérrez

Bachiller Académico, General Studies

Earned the title of Academic Bachelor from Institución Educativa Manuel Germán Cuello Gutiérrez in Valledupar, Cesar.

HN

Hogar del Niño

Primary School, Primary Education

Completed primary education at Hogar del Niño in Valledupar, Cesar.

Tech stack

Software and tools used professionally

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