Carlo Bautista
@carlobautista
Hospitality professional delivering guest service from concierge to bellman roles.
What I'm looking for
I’m a hospitality professional focused on helping guests smoothly and confidently, from greeting and concierge support to bellman/driver service at major hotels. I’m at my best coordinating luggage handling, issuing luggage tags when required, and reconfirming the number of pieces loaded to prevent problems before they start.
I also bring casino-floor experience as a Casino Dealer, distributing game equipment, welcoming new players, and monitoring pace while ensuring chips and materials are correctly set for each game. With a strong work ethic built on leadership, teamwork, attention to details, critical thinking, and interpersonal communication, I thrive in fast-paced environments and under pressure.
Experience
Work history, roles, and key accomplishments
Bellman / Driver
The Lake Hotel Tagaytay
Jan 2025 - Nov 2025 (10 months)
Assisted guests with loading and unloading luggage, reconfirming the number of car pieces loaded. Provided storage assistance and helped with transportation needs such as calling taxis or arranging shuttles.
Bellman / Driver
Taal Vista Hotel
Feb 2023 - Sep 2024 (1 year 7 months)
Assisted guests with loading and unloading luggage and reconfirmed the number of pieces loaded. Offered car door assistance and provided information about hotel amenities and local attractions.
Casino Dealer
Tiger Resorts Leisure and Entertainment (PHP) Corporation
Aug 2022 - Feb 2023 (6 months)
Greeted and welcomed new players to the table and prepared game equipment including cards, dice, and chips. Ensured chips matched the game requirements, maintained game pace, and supported a positive, fast-paced environment.
Casino Dealer
Melco Resort Leisure (PHP) Corporation
Nov 2015 - Feb 2021 (5 years 3 months)
Distributed cards, dice, and chips and welcomed patrons to the table. Verified chips were properly arranged before each game, monitored pace, and maintained a positive experience for players.
Page Boy Concierge
Melco Resort Leisure (PHP) Corporation
Aug 2014 - Nov 2015 (1 year 3 months)
Greeted guests with a warm welcome and provided information to help meet guest needs. Assisted with concierge-level support to ensure guests had a smooth experience.
Education
Degrees, certifications, and relevant coursework
Pasay City West High School
2004 - 2008
Completed secondary education at Pasay City West High School.
Juan Sumulong Elementary School
1998 - 2004
Completed elementary education at Juan Sumulong Elementary School.
Lyceum of the Philippines University
Bachelor of Science in International Hospitality Management, International Hospitality Management
Earned a Bachelor of Science in International Hospitality Management with specialization in Cruise Line Operation in Hotel Services.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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