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Candice Craig

@candicecraig

Customer-focused sales and operations professional offering dependable service, machining know-how, and positive, detail-driven execution.

United States

Message

What I'm looking for

I’m looking for a customer-relations role where I can use my skills and qualities to achieve excellence, improve results for the employer, and meet new challenges through dedicated perseverance and continual learning.

I’m a customer-relation and sales-focused professional who aims to deliver “improved results” through dedicated perseverance and continual learning. I bring a service mindset from customer-facing roles, backed by hands-on operational experience that keeps me organized, reliable, and detail-driven. Whether I’m setting up demonstrations, processing orders, or supporting customers through the full loan cycle, I stay consistently professional and upbeat.

In customer service and outreach work, I communicated clearly using scripts, recorded and administered information verbatim, and maintained neutral, objective interactions. In lending-related support, I assisted with customer account management by accepting payments, monitoring financial records, and entering/maintaining customer information in the database. I also support customer cooperation over the phone through exceptional customer service.

On the operations side, I’ve worked in manufacturing and machining environments—reading blueprints, operating and closely observing equipment, deburring parts to standard protocol, and using measurement tools like calipers and micrometers. I’m comfortable working safely and efficiently with production equipment, following schematics, assembling components, and performing maintenance tasks. With technical certificates including OSHA and CNC training, I combine quality attention with dependable execution across roles.

Experience

Work history, roles, and key accomplishments

Sales Representative

Vector Marketing

Feb 2026 - Mar 2026 (1 month)

Made sales calls from a referral list to schedule appointments and set up Zoom calls for product demonstrations. Presented CutCo Cutlery using a scripted approach, processed payments, and completed order forms.

Sales Calls Appointment Setting Product Demonstrations Zoom Order Processing Payment Processing Customer Service Sales Scripting Calendar Management

CNC Machine Operator

Rickman Machine Company

Aug 2025 - Dec 2025 (4 months)

Operated CNC equipment with close observation of machine, tools, and parts while running. Deburred parts to standard protocol and read blueprints using calipers and micrometers.

CNC Machining Deburring Blueprint Reading Micrometers Quality inspection

Internet Lending Specialist

Community Choice Financial

Aug 2023 - Nov 2023 (3 months)

Provided customer service through the full loan cycle and supported customer account management. Accepted payments, monitored financial records, and entered/maintained customer information in the database.

Customer Service Loan Processing Account Management Interpersonal Communication

Professional Telephone Interviewer

NORC at the University of Chicago

Jul 2022 - Jun 2023 (11 months)

Administered surveys using pre-written scripts and recorded survey responses verbatim. Maintained a neutral, objective approach while delivering exceptional phone customer service.

Telephone Interviewing Survey Administration Customer Service

Production Worker

Johnson Controls

Jan 2022 - Jun 2022 (5 months)

Operated manufacturing equipment safely and efficiently, including Ace, Brake Press, SG, and Plasma systems. Fabricated parts from schematics, assembled components into final products, wired motors, and ran/maintained a fin press.

Schematic Reading Fin Press Operation Industrial Safety

Yard Worker

Topeka Correctional Facility

Jun 2021 - Nov 2021 (5 months)

Performed grounds maintenance tasks including gathering and removing litter and caring for established lawns. Used mowers and power tools for trimming and performed raking, mulching, composting, and tool maintenance/repairs.

Landscaping Lawn Care TRIM Rakes Mulching

Education

Degrees, certifications, and relevant coursework

WSUTech

Technical Certificates, Technical Education (CNC/Metrology)

2024 - 2025

Completed technical certificates at WSU Tech, including OSHA (2024), CNC Machinist (2024), CNC Machine Programmer (2025), and MOS Specialist (Microsoft Office).