camila aray

I am a customer support and talent acquisition professional with over four years of experience in fast-paced, tech-driven environments. I specialize in multichannel support, collections, and end-to-end sourcing for technical and operational roles.

At Concentrix I handled high-volume requisitions under tight deadlines, improved candidate experience using CRM tools, and trained junior sourcers to boost team productivity. In customer service roles I consistently maintained strong satisfaction metrics and resolved escalations with a solution-oriented approach.

My technical toolkit includes Salesforce, Micros, WorkDay, Solvnow, Jira, Slack, Google Workspace, and MS Office, which I leverage to manage workflows and maintain accurate records. I am fluent in English and native in Spanish, and I thrive collaborating with cross-functional and multicultural teams.

I bring strong problem-solving, time management, and customer advocacy skills, and I am committed to delivering measurable results and continuous improvement in recruitment and customer support operations.