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@callenkimcloete
Customer-focused senior financial advisor with strong retail supervision experience.
South AfricaI am a dedicated, results-driven professional with a background spanning retail, hospitality and financial advisory roles. I progressed from bakery assistant and cashier roles through supervisory positions in retail, and most recently served as a Senior Financial Advisor/Senior Sales Consultant delivering tailored financial solutions and mentoring junior advisors.
Throughout my career I have demonstrated strong customer service, effective communication, problem-solving and time-management skills, consistently meeting sales targets and maintaining operational standards. I have experience supervising teams, managing inventory and store presentation, and resolving customer and team conflicts.
I hold short course training in Business Management from IQ Academy and recognition from ezDebt for incubation work. I am proactive, adaptable, and committed to continuous learning and client satisfaction.
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Work history, roles, and key accomplishments
EzDebt Solutions
Jan 2022 - Dec 2024 (2 years 11 months)
Provided expert financial advice and tailored solutions, developed and implemented sales strategies to meet targets, analyzed client financial situations and mentored junior advisors.
Century Spar
Jan 2018 - Dec 2021 (3 years 11 months)
Supervised and trained sales staff to deliver customer service and meet sales targets while overseeing inventory, store presentation, compliance and resolving team conflicts.
SPSpar
Jan 2014 - Dec 2017 (3 years 11 months)
Processed customer transactions accurately across cash, card and digital payments while maintaining a clean checkout, managing basic inventory levels and resolving customer inquiries promptly.
Scotia Inn Restaurant
Jan 2012 - Dec 2014 (2 years 11 months)
Provided excellent customer service, took orders and made product recommendations while maintaining cleanliness and supporting bakery preparation tasks to ensure guest satisfaction.
SHShoprite
Jan 2010 - Dec 2011 (1 year 11 months)
Assisted in preparing and baking a variety of bakery products while ensuring adherence to recipes and quality standards and maintained cleanliness and inventory to ensure product freshness.
Degrees, certifications, and relevant coursework
IAShort Course Programme, Business Management
2020 - 2020
Completed a Short Course Programme in Business Management in 2020.
Grade 11, General Secondary Education
Attended Ravensmead High School, completed up to Grade 11 in 2011.
South AfricaYou can contact CALLEN KIM and 90k+ other talented remote workers on Himalayas.
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