Cali Richard
@calirichard
Dynamic sales marketer with exceptional customer service skills.
What I'm looking for
I'm a dedicated sales marketer with a strong background in customer service and hospitality. My experience spans various roles, including serving at restaurants and working in guest services, where I've honed my ability to connect with people and provide exceptional service. I thrive in fast-paced environments and enjoy creating positive experiences for customers.
In my recent role at Performance Windows, I successfully set appointments for homeowners, utilizing my communication skills and strategic thinking to overcome objections and ensure quality interactions. My commitment to excellence is evident in every position I've held, from serving guests at Smashin Crab to managing guest services at Club Wyndham Austin. I believe that a positive attitude and a genuine desire to help others are key to success in any role.
Experience
Work history, roles, and key accomplishments
Sales Marketer
Performance Windows
May 2025 - Jun 2025 (1 month)
Set same-day and next-day appointments for homeowners to get their windows replaced, learning scripts word-for-word to effectively sell to homeowners. Conducted role-play objections daily in team meetings to prepare for typical homeowner responses at the door.
Server
Smashin Crab
Sep 2024 - Apr 2025 (7 months)
Welcomed every guest with a positive attitude, providing recommendations and taking orders efficiently. Ensured guest satisfaction by offering assistance, checking on food service, and providing refills.
Server
Waterfront Bar & Grill
Oct 2023 - Aug 2024 (10 months)
Greeted guests, assisted with reservations and seating, and ensured a welcoming environment. Managed cleaning responsibilities and communicated effectively with staff regarding reservations and section setups.
Front of House
Chick-fil-a
Jul 2023 - Sep 2023 (2 months)
Greeted guests with a welcoming smile and provided accurate menu information. Maintained communication with coworkers and multitasked to ensure efficient service and cleanliness.
Guest Services Associate
Club Wyndham Austin
Feb 2023 - Jun 2023 (4 months)
Treated guests with a sense of belonging, handling check-ins and check-outs efficiently. Managed phone calls and processed work orders for guest rooms.
Guest Services Associate
WorldMark by Wyndham
Sep 2022 - Feb 2023 (5 months)
Provided exceptional guest services, including check-ins, check-outs, and managing phone communications. Processed work orders to ensure guest satisfaction and comfort.
Ybar Server
Yacht Club, Horseshoe Bay Resort
Jun 2022 - Sep 2022 (3 months)
Served members and guests with excellent customer service, ensuring their happiness and comfort. Maintained strong communication with all staff and memorized the menu for effective sales.
Carts & Bagger
Heb
Mar 2022 - Jun 2022 (3 months)
Assisted customers by bagging groceries and managing carts, ensuring a positive store environment. Provided support to elderly customers by helping them to their cars and unpacking groceries.
Hostess
J’s Restaurant, Horseshoe Bay Resort
Jul 2021 - Mar 2022 (8 months)
Managed guest seating, took to-go orders, and handled reservations and phone calls. Performed closing duties including cleaning, organizing, and processing checks.
Food Handler
Subway, Marble Falls Texas
Feb 2021 - Jul 2021 (5 months)
Served customers, managed food preparation, and handled cashier duties. Responsible for cleaning, refilling drinks, and ensuring the store was properly closed.
Education
Degrees, certifications, and relevant coursework
Marble Falls High School
Diploma, General Studies
Graduated from Marble Falls High School, earning a high school diploma. Completed all required coursework for graduation.
Availability
Location
Authorized to work in
Job categories
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