Open to opportunities

Caleb Kiarie

@calebkiarie

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Experienced business analyst with a decade in financial data analysis.

Kenya

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What I'm looking for

I seek a role that fosters innovation and allows for impactful data-driven decision-making.

I am a self-driven and highly motivated professional with over a decade of experience in the financial and data analysis sector. Currently, I serve as a Business Analyst at KCB Group PLC, where I manage and monitor the performance of six Centers of Excellence. My role involves ensuring adherence to Service Level Agreements (SLAs) while optimizing processes and enhancing operational efficiencies.

Throughout my career, I have successfully prepared strategic reports for executive review, implemented divisional KPIs, and facilitated data-driven decision-making across various business units. My expertise in data modeling and performance analysis has led to significant growth and optimization within the organizations I've worked for, including achieving over 25% growth YoY in retail banking. I am passionate about leveraging data to drive business strategies and improve service delivery.

Experience

Work history, roles, and key accomplishments

Business Analyst - Group Shares Service Division

KCB Group PLC

Feb 2021 - Present (4 years 5 months)

Managed and monitored the performance of six Centers of Excellence within the Group Shared Service Division, ensuring adherence to Service Level Agreements and specified timelines. Prepared weekly and monthly reports with insights from these centers for review and discussion, tracking KPIs and identifying areas for improvement.

Performance Monitoring SLA Management Data Analysis KPI Tracking Process Improvement Excel Financial Analysis

Business Analyst – Retail Banking Division

KCB Group PLC

Feb 2017 - Present (8 years 5 months)

Prepared performance reports for bankers across the retail business, generating and modeling data related to over 75% of their BSC KPIs into dashboards. Supported bankers and managers in synthesizing insights for achieving organizational goals, contributing to over 25% year-over-year growth in various KPIs.

performance reporting Data Modeling Dashboard Design KPIs Target Setting Stakeholder Engagement Business Analysis Data Driven Decision Making Campaign Management Process Improvement

Business Analyst – Corporate Banking Division

KCB Group PLC

Apr 2012 - Present (13 years 3 months)

Established performance KPIs, dashboards, and matrices for the corporate banking business to monitor and improve customer wallet share and Loan to Deposit ratio. Provided data depicting customer wallet and profitability, which led to an increase in Non-Funded Income (NFI) share from 2% to 20%.

KPIs Dashboards Data Modeling Credit Analysis Financial Analysis Portfolio Management Target Setting Performance Tracking Business Strategy

Performance Analyst – Retail Banking Division

KCB Group PLC

Jul 2007 - Present (18 years)

Provided performance reports for 600 Direct Sales Representatives (DSRs) across the Kenya Business, initially collating manually and later scripting and generating reports centrally. Designed templates, dashboards, and reports to track performance and compute rewards and compensation for sales representatives, improving commission computation frequency.

performance reporting Sales Performance Data Validation Report Automation Dashboard Design Compensation Management Campaign Tracking Process Improvement Data Analysis

Education

Degrees, certifications, and relevant coursework

Harvard Business School

Certificate Program, Business Analytics

Completed a certificate program in Business Analytics from Harvard Business School. This program enhanced skills in data analysis and strategic decision-making.

Moi University

Bachelor of Science, Information Sciences

Grade: Second Class Honors Upper Division

Graduated with Second Class Honors Upper Division in Information Sciences. The curriculum provided a strong foundation in information management and data principles.